- We are seeing an issue with openshift console, users session is getting logout automatically after few minutes. And ask for relogin to cluster. This behavior is frequent and session getting logout within 2 mins.
- Issue is not with the specific user, cluster admin users as well as normal users facing the same issue.
- In openshift console pods there are no timeout issue also checked in authentication pod but there are no suspicious logs.
- Restarting console pods helps for a while but again sometime start facing same issue after sometime.
- Checked the master node, all node are in sync with same time.
- OC cli works sometime, sometime also face the issue.
- CU is using external load balancer but they have set the timeout as 600 seconds.

Need help from engineering team to troubleshoot the issue further.


Cluster version: 4.11.13
Environment: Disconnected, Vsphere, IPI
Case no: 03623231

Must-gather: https://attachments.access.redhat.com/hydra/rest/cases/03623231/attachments/ae1407ec-9756-4b7a-b400-a9d1ccb34bee?usePresignedUrl=true

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