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  1. OpenShift Bugs
  2. OCPBUGS-19005

[BUG] Assisted installer not allowing to select User-Managed Networking option and is grayed-out

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    • Icon: Bug Bug
    • Resolution: Done
    • Icon: Major Major
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    • 4.13.z, 4.12.z, 4.11.z
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      Description of problem:

      When using assisted installer to create "3 master + 3 worker" node cluster and it shows the option (User-Managed Networking) is grayed out with the notification:
      "User-Managed Networking is not supported when using Nutanix or vSphere". Customer selected option "Integrate with external partner platforms - No platform integration", still the issue.
      
      There are 3 options available with "Integrate with external partner platforms" :
      - No platform integration    <<<<<< using this
      - vSphere
      - Nutanix

      Version-Release number of selected component (if applicable):

      4.11.z, 4.12.z,4.13.z

      How reproducible:

      Always

      Steps to Reproduce:

      Below steps followed by customer. Issue is always reproducible at our end as well:
      
      1. Create new cluster (via assisted-installer console)
      2. I've added "no platform integration" 
      3. Filled in the machine VLAN / Gateway / ...
      4. I've added 6 hosts (3 control planes, 3 workers) Those 6 VM's are created according to the specs (resources) recommended and the IP & MAC addresses are added in the installer.5. I've downloaded the discovery ISO and loaded it to the machines and booted them up.
      6. After a few minutes all 6 machines are discovered correctly.So far so good.When I continue in the next step I need to select the type of networking I want.
      I want to select "User-Managed Networking" (like I did in the past).
      But the option is greyed out with the notification:
      User-Managed Networking is not supported when using Nutanix or vSphere

      Actual results:

      The option "User-Managed Networking" is greyed out when using "no platform integration". 

      Expected results:

      We should be able to select the option.

      Additional info:

      Customer is using NSX and the kubernetes version supported by it is OCP 4.11. So customer need it fixed on 4.11

              oourfali Oved Ourfali
              rhn-support-cchouhan Chandan Chouhan
              None
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              Lital Alon Lital Alon
              None
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                Created:
                Updated:
                Resolved: