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  1. OpenShift Bugs
  2. OCPBUGS-15297

[enterprise-4.12] Issue in file installing/installing_with_agent_based_installer/understanding-disconnected-installation-mirroring.adoc

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      Description of problem:

      
      The documentation to install with an agent-based setup in a disconnected environment does not mentioned NTP as a requirement in the nodes network configuration.
      
      ~~~
      time="21-06-2023 13:17:26" level=info msg="Sending step <ntp-synchronizer-130882bc> reply output <{\"ntp_sources\":[{\"source_name\":\"ext.e-zu.co.uk\",\"source_state\":\"unreachable\"},{\"source_name\":\"time3.panq.nl\",\"source_state\":\"unreachable\"},{\"source_name\":\"time1.panq.nl\",\"source_state\":\"unreachable\"},{\"source_name\":\"ntp1.trans-ix.nl\",\"source_state\":\"unreachable\"},{\"source_name\":\"time.chrony.nl\",\"source_state\":\"unreachable\"},{\"source_name\":\"ntp.dicode.nl\",\"source_state\":\"unreachable\"}]}> error <> exit-code <0>" file="step_processor.go:74" request_id=64526871-b820-4fc9-938b-89bbb64ae0ce
      ~~~
      
      A customer failed installation was fixed by adding the parameter "additionalNTPSources" to the agent config.
      
      

      Version-Release number of selected component (if applicable):

      
      4.12
      4.13
      

      How reproducible:

      
      Untested. I guess with metal servers with un-synchronized clocks.
      
      

      Actual results:

      
      Nodes fail to become "Ready" during initial installation phase.
      
      

      Expected results:

      
      Nodes ready to install.
      

            rhn-support-skopacz Sebastian Kopacz
            rugouvei@redhat.com Rui Gouveia
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              Created:
              Updated:
              Resolved: