Uploaded image for project: 'OpenShift Bugs'
  1. OpenShift Bugs
  2. OCPBUGS-14053

Critical Alert Rules do not have runbook url

    XMLWordPrintable

Details

    • Bug
    • Resolution: Done-Errata
    • Normal
    • 4.14.0
    • 4.13.z
    • Storage / Operators
    • None
    • No
    • False
    • Hide

      None

      Show
      None
    • Release Note Not Required
    • In Progress

    Description

      Description of problem:

      Critical Alert Rules do not have runbook url

      Version-Release number of selected component (if applicable):

       

      How reproducible:

       

      Steps to Reproduce:

      This bug is being raised by Openshift Monitoring team as part of effort to detect invalid Alert Rules in OCP.

1.  Check details of MultipleDefaultStorageClasses Alert Rule
2.
3.

      Actual results:

      The Alert Rule MultipleDefaultStorageClasses has Critical Severity, but does not have runbook_url annotation.

      Expected results:

      All Critical Alert Rules must have runbbok_url annotation

      Additional info:

      Critical Alerts must have a runbook, please refer to style guide at https://github.com/openshift/enhancements/blob/master/enhancements/monitoring/alerting-consistency.md#style-guide 

The runbooks are located at github.com/openshift/runbooks

To resolve the bug, 
- Add runbooks for the relevant Alerts at github.com/openshift/runbooks
- Add the link to the runbook in the Alert annotation 'runbook_url'
- Remove the exception in the origin test, added in PR https://github.com/openshift/origin/pull/27933

      Attachments

        Issue Links

          account is impacted by

          Task - Represents a small unit of work that is not end-user facing. MON-3213 Update the severity of origin test which checks for missing runbook_url in critical alerts

          • Undefined - Priority not specified.
          • Closed
          blocks

          Bug - A problem that impairs or prevents the functions of the product. OCPBUGS-15378 Critical Alert Rules do not have runbook url

          • Normal - To be worked after urgent and high priorities are resolved. This term is chosen when the severity of an issue is relatively close to the level of effort to fix it. The existence of an easily implemented workaround can also lead to this priority level instead of a higher priority.
          • Closed
          is cloned by

          Bug - A problem that impairs or prevents the functions of the product. OCPBUGS-15378 Critical Alert Rules do not have runbook url

          • Normal - To be worked after urgent and high priorities are resolved. This term is chosen when the severity of an issue is relatively close to the level of effort to fix it. The existence of an easily implemented workaround can also lead to this priority level instead of a higher priority.
          • Closed
          links to

          GitHub openshift/cluster-storage-operator#382: OCPBUGS-14053: decrease severity for MultipleDefaultStorageClasses alert

          GitHub openshift/origin#28042: OCPBUGS-14053: remove exception for MultipleDefaultStorageClasses

          Web Link RHEA-2023:7198 rpm

          Activity

            People

              rbednar@redhat.com Roman Bednar
              vimalkum@redhat.com Vimal Kumar
              Wei Duan Wei Duan
              Votes:
              0 Vote for this issue
              Watchers:
              10 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: