Details
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Bug
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Resolution: Cannot Reproduce
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Critical
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None
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4.12
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None
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Important
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No
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False
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Description
Description of problem:
On a cluster built using 4.12.8 playload, the marketplace components including redhat-marketplace, certified-operators, community-operators and others are failing due to not being able to pull the image from the registry. This impacts the availability of operatorhub to install operators like RHODS. [root@ip-172-31-53-156 scale-ci-deploy]# oc get pods -n openshift-marketplace NAME READY STATUS RESTARTS AGE certified-operators-bgk4w 0/1 ErrImagePull 0 98m certified-operators-z5ppq 0/1 ImagePullBackOff 0 109m community-operators-dqsnh 0/1 ErrImagePull 0 98m community-operators-drvlq 0/1 ImagePullBackOff 0 109m marketplace-operator-f849fdf99-pg8nx 1/1 Running 0 112m redhat-marketplace-nsrxr 0/1 ImagePullBackOff 0 98m redhat-marketplace-sbl8c 0/1 ImagePullBackOff 0 109m redhat-operators-ff5qz 0/1 ImagePullBackOff 0 98m redhat-operators-qvjmn 0/1 ImagePullBackOff 0 109m Logs: Warning Failed pod/redhat-marketplace-sbl8c Error: ImagePullBackOff 94m Normal Scheduled pod/redhat-operators-ff5qz Successfully assigned openshift-marketplace/redhat-operators-ff5qz to ip -10-0-147-214.us-west-2.compute.internal 94m Normal AddedInterface pod/redhat-operators-ff5qz Add eth0 [10.130.0.66/22] from openshift-sdn 92m Normal Pulling pod/redhat-operators-ff5qz Pulling image "registry.redhat.io/redhat/redhat-operator-index:v4.12" 92m Warning Failed pod/redhat-operators-ff5qz Failed to pull image "registry.redhat.io/redhat/redhat-operator-index:v4 .12": rpc error: code = Unknown desc = unable to retrieve auth token: invalid username/password: unauthorized: Please login to the Red Hat Registry using your Customer Portal credentials. Further instructions can be found here: https://access.redhat.com/articles/3399531 92m Warning Failed pod/redhat-operators-ff5qz Error: ErrImagePull 3m54s Normal BackOff pod/redhat-operators-ff5qz Back-off pulling image "registry.redhat.io/redhat/redhat-operator-index: v4.12" 92m Warning Failed pod/redhat-operators-ff5qz Error: ImagePullBackOff 104m Normal Scheduled pod/redhat-operators-qvjmn Successfully assigned openshift-marketplace/redhat-operators-qvjmn to ip -10-0-209-193.us-west-2.compute.internal 104m Normal AddedInterface pod/redhat-operators-qvjmn Add eth0 [10.129.0.15/22] from openshift-sdn 103m Normal Pulling pod/redhat-operators-qvjmn Pulling image "registry.redhat.io/redhat/redhat-operator-index:v4.12" 103m Warning Failed pod/redhat-operators-qvjmn Failed to pull image "registry.redhat.io/redhat/redhat-operator-index:v4 .12": rpc error: code = Unknown desc = unable to retrieve auth token: invalid username/password: unauthorized: Please login to the Red Hat Registry using your Customer Portal credentials. Further instructions can be found here: https://access.redhat.com/articles/3399531 103m Warning Failed pod/redhat-operators-qvjmn Error: ErrImagePull 4m41s Normal BackOff pod/redhat-operators-qvjmn Back-off pulling image "registry.redhat.io/redhat/redhat-operator-index: v4.12" 103m Warning Failed pod/redhat-operators-qvjmn Error: ImagePullBackOff
Version-Release number of selected component (if applicable):
4.12.8
How reproducible:
Always - also tried on 4.12.6
Steps to Reproduce:
1. Install cluster using 4.12.8 payload 2. Check the status of openshift-marketplace pods - $ oc get pods -n openshift-marketplace 3. Try to install an operator from operator hub on the console
Actual results:
Marketplace/operator-hub is down
Expected results:
Marketplace/operator-hub is up
Additional info:
