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  1. Observability and Data Analysis Program
  2. OBSDA-838

Enable Infra logs for customers in HCP

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    • Red Hat OpenShift Service on Amazon

      Description:

      The customer have no visibility to the logs of relevant components like from openshift-machine-api and the machine objects.

      So whenever a workload/pv is stuck, or a node is not deleting as expected, the customer is not able to inspect what is the issue, being their only resource to open a support case to seek assistance from support team /and/or SRE just to take a look on logs.

      Proposed title of this feature request:

      Forward infra (openshift-* namespaces) logs using Cluster Log Forwarder.

      What is the nature and description of the request?:

      Currently there is work on progress to forward AUDIT logs, but those are not helpful for troubleshooting issues.
      Why does the customer need this? (List the business requirements here):

      Nodes that does not delete as expected, costs moneys, therefore increasing unneeded costs with the platform.

       

              jamparke@redhat.com Jamie Parker
              rhn-support-hgomes Hevellyn Gomes
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                Created:
                Updated: