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  1. OpenShift API for Data Protection
  2. OADP-5079

SignatureDoesNotMatch errors found after OADP upgrade

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    • OADP 1.5.0
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      These errors are seen in the velero pod logs after customer has upgraded their OADP operator from 1.3 to 1.4,

      message: 'BackupStorageLocation "together-forever-1" is unavailable: rpc error: code = Unknown desc = operation error S3: ListObjectsV2, https response error StatusCode: 403, RequestID: , HostID: , api error SignatureDoesNotMatch: Access denied.' phase: Unavailable

      We had them double check their secret since according to [1] it could be a conflict in their AWS secret access key and signing method. 

      Using the same set of keys, the error went away when they downgraded back to 1.3.

       

      [1]https://docs.aws.amazon.com/AmazonS3/latest/API/ErrorResponses.html#ErrorCodeList

       

              sseago Scott Seago
              rhn-support-nestoros Nikkie Estorosos
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                Created:
                Updated: