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  1. OpenShift API for Data Protection
  2. OADP-4402

Backups failing on snapshot creation even with "defaultVolumesToFsBackup: true"

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      Customer is trying to back up applications with OADP, but some apps use PVCs on StorageClasses that do not support snapshots. To force the use of Kopia instead of snapshots, they have set the parameter "defaultVolumesToFsBackup: true". However, even with this configuration, backups are failing while trying to take a snapshot:

      time="2024-06-13T00:15:48Z" level=error msg="Error backing up item" backup=openshift-adp/0004-XYZ-20240613001542 error="error executing custom action (groupResource=persistentvolumeclaims, namespace=XYZ, name=XYZ-pvc): rpc error: code = Unknown desc = failed to get volumesnapshotclass for storageclass azurefile-csi-nfs: error getting volumesnapshotclass: failed to get volumesnapshotclass for provisioner file.csi.azure.com, ensure that the desired volumesnapshot class has the velero.io/csi-volumesnapshot-class label" error.file="/remote-source/velero/app/pkg/backup/item_backupper.go:366" error.function="github.com/vmware-tanzu/velero/pkg/backup.(*itemBackupper).executeActions" logSource="/remote-source/velero/app/pkg/backup/backup.go:448" name=XYZ-pvc

              wnstb Wes Hayutin
              rhn-support-msecaur Matthew Secaur
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