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  1. OpenShift API for Data Protection
  2. OADP-1781

DataMover Backup failed with "plugin panicked" error

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      Description of problem:

      While running datamover backup , it failed with "PartiallyFailed" status.

      The failed backup uses Ceph-FS storage.

      The env. running backup ~30 hours and the backups namespace with CephFS & CephRBD storage. The backups become slower each time.

      Version-Release number of selected component (if applicable):

      OCP 4.12.9

      ODF 4.12.2
      OADP 1.2.0-48

       

        features:
          dataMover:
            credentialName: restic-secret
            enable: true
            maxConcurrentBackupVolumes: "7"
            volumeOptions:
              sourceVolumeOptions:
                accessMode: ReadOnlyMany
                cacheAccessMode: ReadWriteMany
                cacheStorageClassName: ocs-storagecluster-cephfs
                moverSecurityContext: true
                storageClassName: ocs-storagecluster-cephfs-shallow

      How reproducible:

       

      Steps to Reproduce:
      1. Create ns with 50 PV with data (6GB PV size,  2GB usage) - CephFS
      2. Running datamover backup with maxConcurrentBackupVolumes: "7"
      3. Test failed

       

      Actual results:

      Test Failed with "runtime error: invalid memory address or nil pointer dereference" error

      Expected results:

      Backup completed

      Additional info:

      Before the backup ended with "PartiallyFailed", the CR status was 'FinalizingPartiallyFailed'

       

      error="error executing custom action (groupResource=volumesnapshots.snapshot.storage.k8s.io, namespace=perf-busy-data-cephfs-50pods, name=velero-pvc-busy-data-fs-50pods-33-xzjzv): rpc error: code = Aborted desc = plugin panicked: runtime error: invalid memory address or nil pointer dereference
       

      Backups Duration:

      Attched 2 jpeg files

        1. backup-cephfs.tar
          5.26 MB
        2. datamover_backup_CephFS.jpeg
          datamover_backup_CephFS.jpeg
          45 kB
        3. datamover_backup_CephRBD.jpeg
          datamover_backup_CephRBD.jpeg
          46 kB
        4. DataMover_ListOfBackup.jpeg
          DataMover_ListOfBackup.jpeg
          190 kB

              wnstb Wes Hayutin
              dvaanunu@redhat.com David Vaanunu
              David Vaanunu David Vaanunu
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                Created:
                Updated:
                Resolved: