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  1. Network Observability
  2. NETOBSERV-1464

"Input size too long" error is not well understood

    • Icon: Bug Bug
    • Resolution: Done
    • Icon: Minor Minor
    • netobserv-1.5
    • netobserv-1.4
    • Loki
    • None
    • False
    • None
    • False
    • Hide
      Previously, when the Loki error 'Input size too long' occurred, users had no much information about it, they had to search the documentation or the knowledge database.
      Now, some help is directly displayed next to the error with a direct link for more guidance.
      Show
      Previously, when the Loki error 'Input size too long' occurred, users had no much information about it, they had to search the documentation or the knowledge database. Now, some help is directly displayed next to the error with a direct link for more guidance.
    • NetObserv - Sprint 248

      Description of problem:

      Users often complain about this error which is not well understood. We regularly get questions about it. Despite it is documented, it still creates some friction. We should add some help in-app about it.

      Steps to Reproduce:

      1. Create a cluster admin user, ie. having the cluster-admin role, but not in cluster-admin group
      2. Create many namespaces (e.g. 50?)
      3. Log-in with that user and check netobserv
      

      Actual results:

      Get "Input size too long" error without much more info. Although being documented here: https://access.redhat.com/documentation/en-us/openshift_container_platform/4.13/html/network_observability/installing-network-observability-operators#network-observability-lokistack-create_network_observability , it seems like the confusion persists (often people assume users having cluster-admin role are in cluster-admin group, which is wrong/not automatic)

      Expected results:

      Add some hints in-app to better help users understand the problem.

              jtakvori Joel Takvorian
              jtakvori Joel Takvorian
              Nathan Weinberg Nathan Weinberg
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                Created:
                Updated:
                Resolved: