Uploaded image for project: 'Migration Toolkit for Virtualization'
  1. Migration Toolkit for Virtualization
  2. MTV-3514

warm mirgration fail on DiskTransfer with "Unable to connect to vddk data source"

XMLWordPrintable

    • Customer Reported

      Description of problem:

      Warm migration fails on 'Disk transfer' phase with this message:
      Unable to connect to vddk data source: disk '[nfs-us-mtv-v7] mtv-func-rhel9-ameen/mtv-func-rhel9-ameen.vmdk' is not present in VM hardware config or snapshot list
      
      vCenter: 7.0.3
      VM: ameen-RHEL9

      Version-Release number of selected component (if applicable):

      MTV: 2.10.0 - 7abbe90430c5622c8d1d7c882bbfdabc460236a9 
      CNV: 4.19.8
      OCP: 4.19.11

      How reproducible:

      50%
      

      Steps to Reproduce:

      1. Create a plan with VM ameen-RHEL9 and map storage to:
      'ocs-storagecluster-ceph-rbd-virtualization'
      and map network to: 
      Nad layer2
      2. Start migration 
      

      Actual results:

      Fail on phase 'disk transfer'
      Unable to connect to vddk data source: disk '[nfs-us-mtv-v7] mtv-func-rhel9-ameen/mtv-func-rhel9-ameen.vmdk' is not present in VM hardware config or snapshot list

      Expected results:

      Migration continues

      Additional info:

      the issue isn't consistent and doesn't occur all the time

        1. forklift-controller.logs
          1.55 MB
        2. forklift-controller-inspection.log
          14.28 MB
        3. image-2025-11-05-13-54-32-289.png
          image-2025-11-05-13-54-32-289.png
          222 kB
        4. importer-prime-072bdffe-a77a-4c59-966c-78b2547a76ee-checkpoint-84-snapshot-1.logs
          0.8 kB
        5. importer-prime-0efe924a-26f2-4e9c-ad3c-8eba9f43e2a6-checkpoint-84-snapshot-1.logs
          0.8 kB
        6. importer-prime-3a24d564-aac3-43bf-bb12-c6424ece5560-checkpoint-snapshot-3115-importer.log
          0.8 kB
        7. importer-prime-4b705337-1a6f-4b05-abdf-6414b8fd1fb6-checkpoint-snapshot-3122-importer.log
          1 kB
        8. importer-prime-4f45e64f-d2b2-4756-bd22-66537bf62342-checkpoint-snapshot-3115-importer.log
          1 kB
        9. importer-prime-5712c899-13a7-4544-b274-5e488213e36c-checkpoint-84-snapshot-2.logs
          0.8 kB
        10. importer-prime-d36e5bf0-c624-4768-a654-793690127b80-checkpoint-snapshot-1083.logs
          0.8 kB
        11. importer-prime-d4f0937e-37ba-4429-b7a6-ec7664178494-checkpoint-snapshot-1083.logs
          0.8 kB
        12. importer-prime-ec689c3f-72a4-44a3-947d-318dd75c89f6-checkpoint-84-snapshot-2.logs
          0.8 kB
        13. plan-rhel9-vm-1002-inspection-q2xfm.log
          2.59 MB
        14. plan-rhl9-error.yaml
          9 kB
        15. plan-win-2025-84-inspection-859b2.logs
          2.63 MB
        16. plan-win-2025-84-inspection-n6l67.logs
          2.70 MB
        17. Screenshot 2025-11-05 at 11.33.24.png
          Screenshot 2025-11-05 at 11.33.24.png
          217 kB
        18. Screenshot From 2025-09-30 14-25-01.png
          Screenshot From 2025-09-30 14-25-01.png
          58 kB
        19. Screenshot From 2025-09-30 15-54-09.png
          Screenshot From 2025-09-30 15-54-09.png
          85 kB

              marnold@redhat.com Matthew Arnold
              rh-ee-abarakat Ameen Barakat
              Ameen Barakat Ameen Barakat
              Votes:
              3 Vote for this issue
              Watchers:
              19 Start watching this issue

                Created:
                Updated: