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  1. Migration Toolkit for Virtualization
  2. MTV-2304

[Doc] MTV Documentation missing information regarding Windows OS Services required to be running during migration.

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    • Icon: Bug Bug
    • Resolution: Done
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    • 2.8.3
    • 2.7.0
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      Description of problem:

      Windows VM Warm Migration triggers a Snapshot creation with "Quiesce guest file system" this requires below services to be running/enabled on the source VM.

      VMware Snapshot Provider
      Volume Shadow Copy

      If the services are not running or disabled the Snapshot creation fails with a very generic error message stating

      "An error occurred while taking a snapshot: Failed to quiesce the virtual machine"

      Our documentation is missing information about these services.

      Version-Release number of selected component (if applicable):
      2.7.z

      How reproducible:
      Always

      Steps to Reproduce:
      1. Go to https://docs.redhat.com/en/documentation/migration_toolkit_for_virtualization/2.7/html/installing_and_using_the_migration_toolkit_for_virtualization/index and look for information regarding below Windows VM services

      VMware Snapshot Provider
      Volume Shadow Copy

      Actual results: The information for above services is missing.

      Expected results: Service information should be present in the documentation.

      Additional info:

      Probably the information can be added to any of the below sections in documentation.

      https://docs.redhat.com/en/documentation/migration_toolkit_for_virtualization/2.7/html-single/installing_and_using_the_migration_toolkit_for_virtualization/index#vmware-prerequisites_mtv

      https://docs.redhat.com/en/documentation/migration_toolkit_for_virtualization/2.7/html-single/installing_and_using_the_migration_toolkit_for_virtualization/index#source-vm-prerequisites_mtv

              rhn-support-anarnold A Arnold
              rhn-support-kshukla Koutuk Shukla
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                Created:
                Updated:
                Resolved: