WHAT

The BU will need a SOP to tell them how to go about manually suspending an instance.

WHY

Tells the BU how to perform their business process.

HOW

1. Write a SOP that instructs the BU user to raise an MR against the config.yaml updated by MGDSTRM-10217 .
   https://github.com/bf2fc6cc711aee1a0c2a/kas-sre-sops/blob/f9c32f8694741bd1eaa05489515bb112f5b98168/sops/alerts/manual_storage_expansion.asciidoc
2. Explain that the approval of the MR will cause it to be merged and a Jenkins job will run that will action the MR.
3. Tell them how to monitor the outcome using Id Finder Dashboard i.e. the work of MGDSTRM-9786
4. Tell them how to engage Engineer if things go bad

It can probably look similar to:

https://github.com/bf2fc6cc711aee1a0c2a/kas-sre-sops/blob/17888f65bee8cea3f9fc8fe93043b28d95f0f2dc/sops/upgrade/upgrade_kafka_components.asciidoc

DONE

• SOP written and reviewed by the BU (probably rhn-gps-ddoyle)