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Story
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Resolution: Unresolved
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Undefined
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None
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None
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None
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None
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False
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False
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-
Definition of Done for Phase 1:
- Eng team engaged in Pager Duty rotation
- Managers own PD schedules for their teams.
1.
|
Complete Incident Response & SRE Training |
|
New | 
|
Unassigned |
2.
|
Practice Incident response with a Kubefuffle game or other incident practice scenario. Tests the access and process mastery. (5 days) |
|
New |
|
Unassigned |
3.
|
SRE Shadowing (10 days) [Optional but recommended] |
|
New |
|
Unassigned |
4.
|
Incident escalation policy between Eng and SRE (5 days) |
|
New |
|
Unassigned |
5.
|
Handover Meeting Process between Dev & Central SRE (Service Delivery) (3 days) |
|
New |
|
Unassigned |
6.
|
Service Team SRE, and CEE alignment for customer issues |
|
New |
|
Unassigned |