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Type: Task
Resolution: Done
Priority: Blocker
Fix Version/s: 1.43.0
Affects Version/s: None
Component/s: None
Labels:
None

Blocked:
False
Blocked Reason:

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None

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None
Ready:
False
Epic Link:
MGDAPI-6646
Discussed with Team:
No
Git Pull Request:
https://gitlab.cee.redhat.com/rhcloudservices/integreatly-help/-/merge_requests/930, https://github.com/integr8ly/integreatly-operator/pull/3565
Intelligence Requested:
Market:

Sprint:
RHOAM Sprint 73, RHOAM Sprint 74

SFDC Cases Links:
SFDC Cases Open:
SFDC Cases Counter:

WHY
ThreeScaleSystemAppPod is now a critical level alert and SOP be more precise and actionable

WHAT
ThreeScaleSystemAppPod is now a critical level alert and SOP be more precise and actionable

HOW

understand the alert
investigate what could be the causes of the alert firing
investigate what could be the actionable steps to take when this alert fires

TESTS
<List of related tests>

DONE
SOP is improved and actionable (please ping Pat on review)

mentioned on

Merge request - MGDAPI-6651 add system-app pod sop

Merge request - Updated US source to: 1c22ea2 Merge pull request #3603 from austincunningham/MGDAPI-6771

Merge request - Updated US source to: 1ceaed3 Merge pull request #3564 from valerymo/MGDAPI-6652

Merge request - Updated US source to: 1db0064 Merge pull request #3610 from austincunningham/MGDAPI-6606-go-toolset

Merge request - Updated US source to: 1f02a5d Merge pull request #3604 from austincunningham/MGDAPI-6772

Merge request - Updated US source to: 2a0cae8 Merge pull request #3560 from valerymo/MGDAPI-6647

Merge request - Updated US source to: 3a91954 Merge pull request #3563 from MStokluska/MGDAPI-6648

Merge request - Updated US source to: 4c91dd1 Merge pull request #3565 from MStokluska/MGDAPI-6651

Merge request - Updated US source to: 5f34115 Merge pull request #3583 from valerymo/MGDAPI-6612-4

Merge request - Updated US source to: 6a09d99 Merge pull request #3591 from integr8ly/managed-api-service-master-manifest-update-2025-06-13

Merge request - Updated US source to: 14d313f Merge pull request #3582 from integr8ly/managed-api-service-master-manifest-update-2025-06-04

Merge request - Updated US source to: 91e6420 Merge pull request #3609 from austincunningham/MGDAPI-6606-go1.24

Merge request - Updated US source to: 0635a9b Merge pull request #3586 from valerymo/MGDAPI-6710

Merge request - Updated US source to: 0791b81 Merge pull request #3576 from valerymo/MGDAPI-6611-1

Merge request - Updated US source to: 2477f01 Merge pull request #3588 from valerymo/MGDAPI-6669-1

Merge request - Updated US source to: 7224f2e Merge pull request #3589 from valerymo/MGDAPI-6669-2

Merge request - Updated US source to: 79124ed Merge pull request #3581 from valerymo/MGDAPI-6612-3

Merge request - Updated US source to: a16e7b2 Merge pull request #3585 from austincunningham/MGDAPI-6738

Merge request - Updated US source to: aebed6e Merge pull request #3573 from valerymo/MGDAPI-6612-1

Merge request - Updated US source to: c039ae0 Merge pull request #3580 from valerymo/MGDAPI-6611-3

Merge request - Updated US source to: ce4e570 Merge pull request #3575 from valerymo/MGDAPI-6611

Merge request - Updated US source to: d8c2e6c Merge pull request #3592 from austincunningham/MGDAPI-6609

Merge request - Updated US source to: d635c8b Merge pull request #3569 from valerymo/MGDAPI-6664

Merge request - Updated US source to: ef36583 Merge pull request #3577 from valerymo/MGDAPI-6611-2

(19 mentioned on)

Assignee:: Michal Stokluska

Reporter:: Michal Stokluska

Votes:: 0 Vote for this issue

Watchers:: 2 Start watching this issue

Created:: 2025/04/02 11:28 AM

Updated:: 2025/08/06 7:24 AM

Resolved:: 2025/04/24 1:14 PM