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Bug
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Resolution: Unresolved
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Major
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None
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1.33.0
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None
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False
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None
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False
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No
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WHAT:
RHOAM operator is stuck in reconciling mode after OpenShift version upgrade.
Noticed the following statuses for RHOAM components
{"addon":"rhoam","version":"1.33.0","toVersion":null,"stage":"installation"} ["3scale","completed","2.13.0"] ["cloud-resources","completed","0.44.0"] ["grafana","completed","4.2.0"] ["marin3r","completed","0.11.0"] ["observability","completed","4.1.2"] ["rhsso","in progress","7.6"] ["rhssouser","failed","7.6"]
When checking the logs for rhssouser operator, noticed it is reporting following certificate
issues.
{"level":"info","ts":XXXXXXXXXX.XXXXXXXX,"logger":"action_runner","msg":"https://keycloak.redhat-rhoam-user-sso.svc:8443 is not a valid keycloak url : Get https://keycloak.redhat-rhoam-user-sso.svc:8443: x509: certificate signed by unknown authority (possibly because of \"crypto/rsa: verification error\" while trying to verify candidate authority certificate \"openshift-service-serving-signer@XXXXXXXX\")"} {"level":"info","ts":XXXXXXXXXX.XXXXXXXX,"logger":"action_runner","msg":"https://keycloak-redhat-rhoam-user-sso.APPLICATION.SUBDOMAIN.XXX is not a valid keycloak url : Get https://keycloak-redhat-rhoam-user-sso.APPLICATION.SUBDOMAIN.XXX: x509: certificate signed by unknown authority"}
SRE team had manually restart all the keycloak pods to resolve the warning alert.
DONE:
- RHOAM RH-SSO instances has to be able to recover it-selves after certificate updates / OCP upgrades
- is cloned by
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MGDAPI-5496 Review all RHOAM "Warning" alerts and redirect to Engineering Team
- In Progress