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  1. Managed Service - API
  2. MGDAPI-4398

Investigate how to elevate 3Scale route probe warning alert to critical for non custom domains

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      WHAT
      The 3Scale route probe alert is warning by default but can be a critical if the customer is using the default route provided by 3scale / openshift. 

      We need a robust way to identify each of 3scale services as using a custom domain versus the default domain. We also need to consider that the system-provider, system-master and system-developer could be using a mixture of custom and default domains.

      HOW
      Find a robust solution for identifying a custom domain for each of the services, system-provider, system-master and system-developer. If a custom domain is not in use, elevate the warning probe alert to critical. 

      Ensure that a customer going from default to custom has their alert downgraded to warning.

      Ensure that a customer going from custom to default has their alert upgraded to critical.

      TESTS

      Initial install testing for custom and default
      Upgrade testing switching between custom and default

            Unassigned Unassigned
            bgallagh@redhat.com Brian Gallagher
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              Created:
              Updated: