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Bug
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Resolution: Unresolved
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Normal
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None
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Logging 6.0.2
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Incidents & Support
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False
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False
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NEW
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NEW
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Bug Fix
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Customer Escalated
Description of problem:
Logs cannot able to be observed in the Log section, we are getting below error.
~~~
rpc error: code = Canceled desc = grpc: the client connection is closing"
~~~
Additional info:
Logs are flushing to S3, no error logs in lokistack, except query frontend shows below error logs.
~~~
level=error ts=2025-07-01T01:41:57.945433823Z caller=retry.go:107 org_id=infrastructure msg="error processing request" try=2 type=logproto.IndexStatsRequest query="{log_type=\"infrastructure\"}" query_hash=45956626 start=2025-07-01T01:35:59Z end=2025-07-01T01:41:29Z start_delta=5m58.945429085s end_delta=28.945429392s length=5m30s retry_in=4.943725226s code=Code(500) err="rpc error: code = Code(500) desc = rpc error: code = Canceled desc = grpc: the client connection is closing"
~~~