Uploaded image for project: 'Openshift sandboxed containers'
  1. Openshift sandboxed containers
  2. KATA-3708

Improve error logging for Confidential Containers guest components and cloud-api-adaptor

XMLWordPrintable

    • Improve error logging for Confidential Containers guest components and cloud-api-adaptor
    • Future Sustainability
    • False
    • Hide

      None

      Show
      None
    • False
    • Not Selected
    • To Do
    • KATA-3746 - Confidential Containers on Azure [GA]
    • KATA-2599Enhanced Peer Pod diagnostics: advanced logging capabilities
    • 0

      Epic Goal

      • Enhance error logging details in both the guest components and the cloud-api-adaptor so that developers, support teams, and customers can quickly diagnose and resolve issues.

      Why is this important?

      • Faster Troubleshooting: Clear, detailed logs speed up root-cause analysis, reducing downtime.
      • User Satisfaction: Meaningful error messages help teams feel more in control, improving morale and reducing frustration.
      • Support Efficiency: Well-documented errors reduce back-and-forth with customers, saving time and resources.

      Scenarios

      1. Debugging Cloud-API-Adaptor Failures
        • Scenario: An operator sees an error event in Kubernetes but cannot determine if it’s a configuration or network issue because logs are too vague.
        • Improvement: Enhanced debug-level logging clarifies root cause (e.g., invalid credentials vs. timeouts).
      1. Troubleshooting Guest Component Crashes
        • Scenario: Guest component crashes with a generic “Unexpected error” message. Developers waste time recreating the issue.
        • Improvement: More specific context in the error log—e.g., referencing the function call and failing input parameter—accelerates triage.
      1. Identifying Common Errors
        • Scenario: Customer support repeatedly fields the same queries about ambiguous errors.
        • Improvement: Comprehensive knowledge-base articles link each common error message to suggested fixes.

      Acceptance Criteria 

      The Epic is complete when:

      1. Logging Refinements
        • Guest components and cloud-api-adaptor produce clearer, context-rich messages in both default and debug log levels.
        • Errors appear in the Kubernetes event log with sufficient detail for quick identification.
        • Debug logs can be enabled via documented configuration flags or environment variables, with steps to reproduce errors.
      1. Code Review & Coverage
        • All known error paths in the guest components and cloud-api-adaptor have been audited.
        • Missing or incomplete contextual information is added (e.g., which function failed, what parameters were used).
      1. Documentation & Knowledge Base
        • A user-facing document or knowledge-base article describes the most common errors, their root causes, and recommended fixes.
        • Team members confirm that these articles reduce support inquiries.
      1. Stories Per Component
        • Story A: Update Guest Components Logging
        • Story B: Enhance Cloud-API-Adaptor Logging
        • Story C: Create Documentation for Common Errors
      1. Verification & Testing
        • Automated tests confirm that critical error paths log additional detail.
        • Manual tests verify that enabling debug logs is straightforward and instructions are accurate.

      Additional context:

              Unassigned Unassigned
              jfreiman Jens Freimann
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

                Created:
                Updated: