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  1. jBPM
  2. JBPM-8263

User Task with a subform - Process Diagram error

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Details

    • Bug
    • Resolution: Done
    • Blocker
    • 7.18.0.Final
    • 7.18.0.Final
    • Console
    • None
    • 3
    • NEW
    • NEW
      1. start a process instance
      2. navigate to the process instance details
      3. close the error dialog
      4. navigate to Diagram tab
      5. see the second dialog
    • 2019 Week 08-10

    Description

      When entering Process Instance details page an Unexpected error appears. It seems that the failure is dependent on process definition. This report is for a process with User Task that has a complex object as one of its variables.

      details of the error
      {"ToSubject":"org.jbpm.workbench.pr.service.ProcessRuntimeDataService:RPC.getProcessInstanceDiagramSummary:org.jbpm.workbench.pr.model.ProcessInstanceKey::59:RespondTo:RPC"} | Uncaught exception: Client-side exception occurred although RPC call succeeded. Caused by: (TypeError) : c.node(...) is null

      There is an error log in the server.log:

      2019-02-19 10:48:51,215 WARN  [org.kie.server.services.jbpm.ui.ImageServiceBase] (default task-8) Could not find SVG image file for process 'console.SubformTest' within container consoleContainerID
2019-02-19 10:48:51,216 WARN  [org.jbpm.workbench.pr.backend.server.RemoteProcessImageServiceImpl] (default task-18) Failed to retrieve process instance image: Unexpected HTTP response code when requesting URI 'http://localhost:8080/kie-server/services/rest/server/containers/consoleContainerID/images/processes/instances/1'! Error code: 404, message: "Image for process instance id 1 not found"

      When user closes the dialog and navigates to the Diagram tab, there's slightly different error details description:

      Uncaught exception: Exception caught: (TypeError) : c.node(...) is null Caused by: (TypeError) : c.node(...) is null

      and in this case, there's no additional error in the server.log

      Attachments

        1. Screenshot from 2019-02-19 12-43-07.png
          64 kB
          Jan Stastny
        2. Screenshot from 2019-02-19 12-43-14.png
          47 kB
          Jan Stastny
        3. variables-definition.png
          115 kB
          Jan Stastny

        Issue Links

          is related to

          Bug - A problem that impairs or prevents the functions of the product. JBPM-8274 Process instance diagram alert not visible

          • Critical - To be worked on immediately following BLOCKER issues.
          • Resolved

          Bug - A problem that impairs or prevents the functions of the product. RHPAM-1901 User Task with a subform - Process Diagram error

          • Blocker - To be worked above all other priorities. This term is chosen when the severity of the issue is very high, has no workaround, or the effort for the change is comparatively low. Issues that may be very publicly visible and could generate significant media attention may also drive a higher priority.
          • Closed

          Bug - A problem that impairs or prevents the functions of the product. RHPAM-1908 Process instance diagram alert not visible

          • Blocker - To be worked above all other priorities. This term is chosen when the severity of the issue is very high, has no workaround, or the effort for the change is comparatively low. Issues that may be very publicly visible and could generate significant media attention may also drive a higher priority.
          • Closed

          Activity

            People

              cnicolai@redhat.com Cristiano Nicolai
              jstastny@redhat.com Jan Stastny
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              Dates

                Created:
                Updated:
                Resolved: