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Bug
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Resolution: Done
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Major
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7.8.0.Final
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None
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NEW
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NEW
Case Management Showcase App exposes two actions which can change the case status - Cancel and Complete. These actions are available in Case Overview or in every case row in the case list. Screenshot attached - caseActions.png
However, the cases we close are listed under Canceled cases, instead of being listed under Closed cases.
Furthermore, this problem then extends to Process Instances list in Workbench as well. Meaning no matter whether we cancel or close the case, the corresponding process instance will change its state to Aborted, which I think is not the correct behavior.
The mapping which I find correct between the case status in Case Management Showcase App and its process instance counterpart status in Kie Workbench would be:
case canceled = process instance aborted
case closed = process instance completed (this is what closing the case for the case worker means - nothing else is to be done, the case is solved).
- causes
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RHPAM-1355 Closed cases shown as canceled
- Closed
- is related to
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JBPM-7314 Case actions and case status should be aligned
- Resolved