Goal

• Deliver Control Plane fixes within the same time constraints that we deliver HyperShift Operator fixes for Managed Hosted Control Planes

Why is this important?

• Drastically cut SLO and contractual risk incurred from outages caused by Control Plane components in Managed OpenShift Hosted Control Planes
• Improved Managed OpenShift Hosted Control Planes user experience in receiving fixes
• Reduced SRE / Eng toil

Scenarios

1. Incident response when the engineering solution is partially or completely in the Hosted Control Plane side rather than in the HyperShift Operator

Acceptance Criteria

• Dev - Has a valid enhancement
• CI - MUST be running successfully with tests automated
• QE - covered in Polarion test plan and tests implemented
• SOPs for

• • Requesting and approving the fleet wide fixes described above
  • Building and delivering them
  • Identifying clusters with deployed fleet wide fixes
• Managed OpenShift Hosted Clusters have their Control Planes fix applied without requiring customer intervention and without workload disruption beyond what might already be incurred because of the incident it is solving

Dependencies (internal and external)

1. TBD: Konflux automated pipeline for building and delivering these fixes (needs another EPIC)

Open questions:

Done Checklist

• CI - CI is running, tests are automated and merged.
• DEV - Upstream documentation merged: <link to meaningful PR or GitHub Issue>
• DEV - Enhancement merged: <link to meaningful PR or GitHub Issue>
• QE - Test plans in Polarion: <link or reference to Polarion>
• QE - Automated tests merged: <link or reference to automated tests>
• DOC - Downstream documentation merged: <link to meaningful PR>