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  1. OpenShift GitOps
  2. GITOPS-7166

Notifications controller unable to send notifications

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Major Major
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    • 1.16.0, 1.16.1, 1.16.2
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      Description of Problem

      • Notifications controller unable to send notifications, In v1.15.x. it was working fine and after update to `v1.16.1`[2.14.13] it stucks on sending notification and later doesn't process any other trigger and also don't show any error even after putting it in debug mode.
      • Even tested using `v2.14.15` image but it didn't work. 

      Additional Info

      • Using `v2.13.1` image it works as expected.

      Reproducibility

      • Always

      Prerequisites/Environment

      • OpenShift GitOps 1.16.1

      Steps to Reproduce

      • Enable Notifications from ArgoCD CR
      • add SMTP email service in NotificationsConfiguration CR
      • add subscription for recipients to receive notifications in NotificationsConfiguration CR Or set notification annotation on Application
      • Try triggering notification using trigger which used in last step with subscription or annotation.

      Expected Results

      • Mail received by recipient via SMTP mail server

      Actual Results

      • In logs, it stuck on sending notification and user doesn't get any email notification 

      Problem Analysis

      • <Completed by engineering team as part of the triage/refinement process>

      Root Cause

      • <What is the root cause of the problem? Or, why is it not a bug?>

      Workaround (If Possible)

      • Use older ArgoCD version image, tested `v2.13.1`

      Fix Approaches

      • <If we decide to fix this bug, how will we do it?>

      Acceptance Criteria

      • ...

      Definition of Done

      • Code Complete:
        • All code has been written, reviewed, and approved.
      • Tested:
        • Unit tests have been written and passed.
        • Ensure code coverage is not reduced with the changes.
        • Integration tests have been automated.
        • System tests have been conducted, and all critical bugs have been fixed.
        • Tested and merged on OpenShift either upstream or downstream on a local build.
      • Documentation:
        • User documentation or release notes have been written (if applicable).
      • Build:
        • Code has been successfully built and integrated into the main repository / project.
        • Midstream changes (if applicable) are done, reviewed, approved and merged.
      • Review:
        • Code has been peer-reviewed and meets coding standards.
        • All acceptance criteria defined in the user story have been met.
        • Tested by reviewer on OpenShift.
      • Deployment:
        • The feature has been deployed on OpenShift cluster for testing.

              rh-ee-sghadi Siddhesh Ghadi
              rhn-support-sburhade Satyam Burhade
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                Created:
                Updated: