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  1. EAP Documentation
  2. EAPDOC-3170

Request for Case Details

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    • Icon: Enhancement Enhancement
    • Resolution: Unresolved
    • Icon: Minor Minor
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      Hello Red Hat Support Team,

      We would like to request additional information and clarification regarding an existing Red Hat support case:

      Case ID:  03940175

      {}Summary of Request:
      We need full visibility into the status, analysis, recommendations, and any ongoing investigations associated with the above Red Hat case. This information is required for internal RCA, patch planning, and CAB documentation.

      Requested Details:

      1. Current status of the case
      2. Summary of findings so far
      3. Any logs, analysis, or recommendations already provided
      4. Whether additional patches, hotfixes, or configuration changes were suggested
      5. Confirmation if this issue relates to any known bugs or advisories

      Reason for Request:
      We are performing impact assessment and planning remediation tasks across our application servers and need Red Hat's official details from the referenced case to proceed.

              rhn-support-cacholon Chinyere Acholonu
              a3121236 CHETANA NAGA MANASA RAVURU
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                Created:
                Updated: