We are experiencing a critical issue on a client’s production server where the Drools application crashed unexpectedly, resulting in complete data loss. The EC2 instance remained operational, but the Drools application was entirely wiped out. This incident has caused significant disruption to our client’s operations, and we urgently require your assistance in identifying the root cause and preventing similar occurrences in the future.

We need your help to diagnose the root cause of this Drools crash and data loss.

Recommendations for preventing such incidents in the future.

Guidance on setting up monitoring or alerting mechanisms (such as email alerts) to notify us immediately if Drools crashes or any data is wiped in the future.

Given the severity of this issue, we would appreciate prompt attention and support. Please let us know if you require any additional details or logs to assist in resolving this matter.

Thank you for your immediate attention to this critical issue.