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  1. Data Foundation Bugs
  2. DFBUGS-5593

Noobaa 5.21.0 : Not able to start S3 service after deployment

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    • Icon: Bug Bug
    • Resolution: Unresolved
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    • odf-4.21
    • odf-4.21
    • noobaa-nc
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    • x86_64
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    • 4.21.0-101.konflux
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      Description of problem - 
      Not able to start S3 service after deploying the rpms on scale cluster

       

      The OCP platform infrastructure and deployment type (AWS, Bare Metal, VMware, etc. Please clarify if it is platform agnostic deployment), (IPI/UPI):
      Scale 

       

      The ODF deployment type (Internal, External, Internal-Attached (LSO), Multicluster, DR, Provider, etc):
      Standalone noobaa

       

       

      The version of all relevant components (OCP, ODF, RHCS, ACM whichever is applicable): ODF

       

       

      Does this issue impact your ability to continue to work with the product?
      This is blocking the test efforts

       

       

      Is there any workaround available to the best of your knowledge?

      Not available

       

      Can this issue be reproduced? If so, please provide the hit rate

      Yes. Consistently

       

      Can this issue be reproduced from the UI?

      N/A

      If this is a regression, please provide more details to justify this:

      This was working in previous build with date 01/17.

      Steps to Reproduce:

      1. Install rpms on a scale cluster.

      2. Start the s3 service

      3. Service not able to start

       

      [root@buildval-21 ~]# rpm -qa | grep noobaa
      noobaa-core-5.21.0-20260211.el9.x86_64

       

      [root@buildval-21 ~]# systemctl status noobaa
      ● noobaa.service - The NooBaa service.
           Loaded: loaded (/usr/lib/systemd/system/noobaa.service; disabled; preset: disabled)
           Active: activating (auto-restart) (Result: exit-code) since Thu 2026-02-12 06:31:23 CET; 700ms ago
          Process: 486925 ExecStart=/usr/local/noobaa-core/bin/node /usr/local/noobaa-core/src/cmd/nsfs.js (code=exited, status=1/FAILURE)
         Main PID: 486925 (code=exited, status=1/FAILURE)
              CPU: 2.572s

      Feb 12 06:31:23 buildval-21 systemd[1]: noobaa.service: Failed with result 'exit-code'.
      Feb 12 06:31:23 buildval-21 systemd[1]: noobaa.service: Consumed 2.572s CPU time.

       

      Seeing this error in noobaa.log

      Feb 12 00:00:03 buildval-21 node[4055824]: [noobaa-cli/4055824] [[33m [WARN][[39m core.sdk.config_fs:: get_config_data: with config_file_path /mnt/cesSharedRoot/ces/s3-config/system.json got an error [Error: No such file or directory] { code: [[32m'ENOENT'[[39m, context: [[32m'Readfile _path=/mnt/cesSharedRoot/ces/s3-config/system.json '[[39m }
      Feb 12 00:00:03 buildval-21 node[4055824]: [noobaa-cli/4055824] [[31m[ERROR][[39m core.manage_nsfs.nc_lifecycle:: throw_if_noobaa_not_active: system.json is missing

      So eventually figured out that system.json is missing under s3-config directory

       

      [root@buildval-21 ~]# ls -la /mnt/cesSharedRoot/ces/s3-config/
      total 12
      drwxr-xr-x. 7 root root 4096 Feb 12 06:29 .
      drwxr-xr-x. 5 root root 8192 Feb 12 06:30 ..
      drwx------. 2 root root 4096 Feb 12 06:29 access_keys
      drwx------. 2 root root 4096 Feb 12 06:29 accounts_by_name
      drwx------. 2 root root 4096 Feb 12 06:29 buckets
      rwx-----. 1 root root 1065 Feb 12 06:29 config.json
      drwx------. 2 root root 4096 Feb 12 06:29 connections
      drwx------. 2 root root 4096 Feb 12 06:29 identities

       

       

      The exact date and time when the issue was observed, including timezone details:

       

      Actual results:

       

       

      Expected results:

       

      Logs collected and log location:

       

      Additional info:

       
       

              jalbo@redhat.com Jacky Albo
              anandhu198410 Anandhu Karattuparambil
              Jacky Albo
              Sagi Hirshfeld Sagi Hirshfeld
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                Created:
                Updated: