CRW addon 2.12.1 is failing to update correctly on the OSD clusters (manual removal of previous csv is required)

During the rollout update of the CRW 2.12.1 via the OCM addon flow the following incident happened:

 

 

due to the broken state of the 2.12.0 addon version 2.12.1 failed to be installed correctlty.

 

SOP for fixing the update:

• oc get csv

```
NAME DISPLAY VERSION REPLACES PHASE
crwoperator.v2.11.0 Red Hat CodeReady Workspaces 2.11.0 crwoperator.v2.10.1 Replacing
crwoperator.v2.12.0 Red Hat CodeReady Workspaces 2.12.0 crwoperator.v2.11.0 Installing
crwoperator.v2.12.1 Red Hat CodeReady Workspaces 2.12.1 crwoperator.v2.12.0 Pending

```

• remove obsolete (2.11.0 and 2.12.0) csv manually 

```

oc delete csv crwoperator.v2.11.0
clusterserviceversion.operators.coreos.com "crwoperator.v2.11.0" deleted

 

oc delete csv crwoperator.v2.12.0
clusterserviceversion.operators.coreos.com "crwoperator.v2.12.0" deleted

```

 

Once deleted 2.12.1 version of the operator will be installed correctly on the cluster:

 

 

```