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  1. Cost Management
  2. COST-5562

[Case 03898896] Cloud integration wizard shows empty AWS Regions

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      User cannot see any AWS regions when using the Cloud source Integration wizard.

      Steps to reproduce:

      1. Log into RH account as regular user (Not Org Admin) with "Cloud Administrator" Role.
      2. Navigate to https://console.redhat.com/settings/integrations
      3. Click on "Add integration" button.
      4. Choose AWS and choose a name.
      5. Choose "Manual configuration"
      6. Choose "bundle with "Cost management" (Hybrid Committed Spend)
      7. Put in S3 bucket name.
      8. AWS region (pull down is empty) <--- This is the issue.

      Cannot continue until the region is selected.

      Attempts to fix.

      • Refreshed browser.
      • Added "Cloud Administrator" Role to normal user in their RH account.
      • Checked if their account has "P1 CCSP offering" or a "P3 Marketplace" => don't have this.

      Cannot create Cloud integration to record subscription usage on AWS.
      It has been going on for awhile.

              rhn-support-lcouzens Luke Couzens
              rhn-support-bkinney Bryan Kinney
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                Created:
                Updated:
                Resolved: