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  1. Cost Management
  2. COST-5101

[Case 03838886]: Cost management operator not uploading cluster data

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      Issue:

      • Cost management operator not uploading data to the Hybrid Cloud Console.
      • Cost management operator has been reinstalled to 3.2.1 version. Previous version was 2.0.0.
      • The old 'mscp-sit' source has been deleted from HCC.
      • Manually create the source 'mscp-sit' as it was not getting created automatically. After this, the "create_source" was set to false.
      • The cluster can communicate with console.redhat.com through a proxy.
      • The Prometheus connection and upload status are not updating the costmanagementmetricsconfigs yaml file.
      • The costmanagementmetricsconfigs:

       

      2024-06-07T04:23:07.292622053Z 2024-06-07T04:23:07.292531025Z   INFO    metricsconfig_controller        using the following inputs      {"MetricsConfigConfig": {"clusterID":"5f442ca5-bab7-4cde-b988-8de0484d5393","clusterVersion":"stable-4.14","api_url":"https://console.redhat.com","authentication":{"type":"token","token_url":"https://sso.redhat.com/auth/realms/redhat-external/protocol/openid-connect/token"},"packaging":{"last_successful_packaging_time":null,"max_reports_to_store":30,"max_size_MB":100},"upload":{"ingress_path":"/api/ingress/v1/upload","upload":true,"upload_wait":3,"upload_cycle":360,"last_successful_upload_time":null,"validate_cert":true},"prometheus":{"prometheus_configured":false,"prometheus_connected":false,"context_timeout":120,"last_query_start_time":null,"last_query_success_time":null,"disabled_metrics_collection_cost_management":false,"disabled_metrics_collection_resource_optimization":false,"service_address":"https://thanos-querier.openshift-monitoring.svc:9091","skip_tls_verification":false},"reports":{},"source":{"sources_path":"/api/sources/v1.0/","name":"mscp-sit","create_source":false,"last_check_time":null,"check_cycle":1440},"storage":{"volume_type":"&PersistentVolumeClaimVolumeSource{ClaimName:costmanagement-metrics-operator-data,ReadOnly:false,}","volume_mounted":true},"persistent_volume_claim":{"kind":"PersistentVolumeClaim","apiVersion":"v1","metadata":{"name":"costmanagement-metrics-operator-data"},"spec":{"accessModes":["ReadWriteOnce"],"resources":{"requests":{"storage":"10Gi"}},"volumeName":"mscp-sit-e4da42f959","storageClassName":"isilon-nfs","volumeMode":"Filesystem"}}}}

       

       

      Environment:
      OpenShift V.4.14
      Cost-Management Operator Version 3.2.1 

            rhn-support-lcouzens Luke Couzens
            rhn-support-ngupta Nikhil Gupta
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              Created:
              Updated:
              Resolved: