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  1. OpenShift Virtualization
  2. CNV-75010

VNC console opened in new tab experience extreme connection delay on Chromium based web browsers

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      Description of problem:

      When attempting to open a virtual machine VNC console in a new browser tab (Open web console), the VNC console will not connect for 2+ minutes. The virtual machine VNC console preview opens instantly when loading the Virtual Machine detail page and the VNC console also loads instantly when opening the Console tab from the Virtual Machine details page. The issue is only seen when trying to access the VNC console from a new tab. The issue is also only seen on Chromium based web browsers (Google Chrome, MS Edge). The issue is not see on Firefox.
      

      Version-Release number of selected component (if applicable):

      OCP: 4.19.16
      CNV: 4.19.12
      Google Chrome: 143.0.7499.41
      

      How reproducible:

      100% for the customer on OCP 4.19.
      Unable to reproduce the issue internally (OCP 4.18 and OCP 4.20).

      Steps to Reproduce:

      1. From Google Chrome or Microsoft Edge, while on a Virtual Machine details page, click "Open web console".
      

      Actual results:

      The virtual machine VNC console takes 2+ minutes to connect from a new console. 

      Expected results:

      The virtual machine VNC console takes a couple of seconds to connect from a new console.

              mschatzm@redhat.com Matan Schatzman
              rh-support-jcutler Jonathan Cutler
              Guohua Ouyang Guohua Ouyang
              Cisco - Waas Confidential Group, Red Hat Bugzilla Authorized, SAS Confidential Group, SEP Confidential Group, Seagate Confidential Group, SiPearl Confidential Group, Silicom Confidential Group, Softiron Confidential Group, Solarflare Confidential Group, Spirent Confidential Group, Splunk Confidential Group, Storware Confidential Group, Stratus Confidential Group, Sugon Confidential Group, Sun Confidential Group, Super Micro Computers Confidential Group, Sybase Confidential Group, Symantec Confidential Group, Synopsys Confidential Group, Sysdig Confidential Group, TSX/RH Confidential Group, Telefonica Confidential Group, Texas Instruments Confidential Group, Thales Confidential Group, Toshiba Confidential Group, Trilio Confidential Group, Unisys Confidential Group, VMware Confidential Group, VVDN Confidential Group, Veeam Confidential Group, Veritas Confidential Group, VerizonWireless Confidential Group, Wacom Confidential Group, Western Digital Confidential Group, Wind River Confidential Group, Wipro Limited Confidential Group, Wiwynn Confidential Group, Xilinx Confidential Group, Yahoo Confidential Group, ZTE Confidential Group, Zettaset Confidential Group
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                Created:
                Updated: