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  1. OpenShift Virtualization
  2. CNV-42175

VM Stuck Provisioning With Only VMINotExists Reason

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Major Major
    • CNV v4.18.1
    • None
    • Storage Platform
    • None
    • Storage Core Sprint 263, CNV Storage 264, CNV Storage 265
    • No

      Description of problem:

      Support case 03823052 reported that a customer had a VM stuck in Provisioning status with only a VMINotExists Reason and the customer did not know how to resolve the problem. In this case it turned out the VM was requesting storage beyond what was available due to storage limits defined via ResourceQuota.

      Version-Release number of selected component (if applicable):

      4.14.5

      How reproducible:

      Consistently reproducible

      Steps to Reproduce:

      1. Create a ResourceQuota in a namespace with requests.storage set to 40Gi (here's the one that was used in this case https://github.com/codeready-toolchain/host-operator/blob/7d449f8bdf5449a58b39bece32c8a00ab6192659/deploy/templates/nstemplatetiers/base1ns/ns_dev.yaml#L93-L103 )
      2. Create a PVC that consumes 11Gi
      3. Create a VM that requests storage of 30Gi
      

      Actual results:

      status:
        conditions:
          - lastProbeTime: '2024-05-19T03:42:00Z'
            lastTransitionTime: '2024-05-19T03:42:00Z'
            message: VMI does not exist
            reason: VMINotExists
            status: 'False'
            type: Ready
        printableStatus: Provisioning
        volumeSnapshotStatuses:
          - enabled: false
            name: rootdisk
            reason: PVC not found
          - enabled: false
            name: cloudinitdisk
            reason: 'Snapshot is not supported for this volumeSource type [cloudinitdisk]'

      Expected results:

      Status with reason indicating insufficient storage

      Additional info:

      https://redhat-internal.slack.com/archives/C017V3R4M08/p1716503648670999
      https://redhat-internal.slack.com/archives/CHK0J6HT6/p1716365893313839

              agilboa@redhat.com Arnon Gilboa
              rajivnathan Rajiv Senthilnathan
              Yan Du Yan Du
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                Created:
                Updated: