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Bug
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Resolution: Not a Bug
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Major
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None
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False
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False
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CLOSED
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---
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---
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Storage Core Sprint 226, Storage Core Sprint 227, Storage Core Sprint 228, Storage Core Sprint 230, Storage Core Sprint 232, Storage Core Sprint 233, Storage Core Sprint 234, Storage Core Sprint 235, Storage Core Sprint 236, Storage Core Sprint 237
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High
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None
Description of problem:
Failed to backup windows vm
Version-Release number of selected component (if applicable):
4.11
How reproducible:
100%
Steps to Reproduce:
1. Create windows vm with guest agent
2. Wait to guest agent to be active:
status:
conditions:
status: "True"
type: AgentConnected
3. Create backup
Actual results:
backup partially failed
Expected results:
backup complete
Additional info:
oc logs -n openshift-adp velero...
time="2022-07-31T14:54:17Z" level=info msg="stderr:
{\"component\":\"freezer\",\"level\":\"info\",\"msg\":\"Starting...\",\"pos\":\"main.go:46\",\"timestamp\":\"2022-07-31T14:54:12.836933Z\"}\n
{\"component\":\"freezer\",\"level\":\"error\",\"msg\":\"Freezeing VMI failed\",\"pos\":\"main.go:81\",\"reason\":\"server error. command Freeze failed: \\\"LibvirtError(Code=86, Domain=10, Message='Guest agent is not responding: Guest agent not available for now')\\\"\",\"timestamp\":\"2022-07-31T14:54:17.887495Z\"}\n" backup=openshift-adp/backup-ns hookCommand="[/usr/bin/virt-freezer --freeze --name vm-8696-1659275420-9791226 --namespace velero-test-ns]" hookContainer=compute hookName="<from-annotation>" hookOnError=Fail hookPhase=pre hookSource=annotation hookTimeout="
{30s}" hookType=exec logSource="pkg/podexec/pod_command_executor.go:174" name=virt-launcher-vm-8696-1659275420-9791226-8hqqx namespace=velero-test-ns resource=pods
time="2022-07-31T14:54:17Z" level=error msg="Error executing hook" backup=openshift-adp/backup-ns error="command terminated with exit code 1" hookPhase=pre hookSource=annotation hookType=exec logSource="internal/hook/item_hook_handler.go:214" name=virt-launcher-vm-8696-1659275420-9791226-8hqqx namespace=velero-test-ns resource=pods
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