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  1. CKI Project
  2. CKI-6999

Update incident handling docs to reflect new workflow

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      We have https://documentation.internal.cki-project.org/docs/cki/contributing/issues/

      Looks like there are some new requirements after ARR Leads meeting, regarding how SRE tickets will be created and which metrics will be used to monitor them.
      Let's update it.

      Jira: CKI-6999(https://issues.redhat.com/browse/CKI-6999)

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              rh-ee-tdaapare Tales Lelo da Aparecida
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