Title: Getting Started with Processes

Describe the issue:
The last sentence of the second introductory paragraph for chapter ten has the wrong verb tense for the noun.

"The life cycle of a Business processes includes authoring, deployment, process management and task lists, and dashboards and reporting."

Suggestions for improvement:
"Business Processes" is a plural noun and doesn't agree with the article "a" or the conjugation of the verb "includes". Either change it to the singular "Business Process" or change the rest of the sentence to treat it as a plural noun, as follows:

"The life cycles of Business processes include authoring, deployment, process management and task lists, and dashboards and reporting."

Additional information:

If you just made the noun singular the sentence would look like this:

"The life cycle of a Business process includes authoring, deployment, process management and task lists, and dashboards and reporting."

If we have improper grammar in our documents it distracts readers and detracts from the messages and explanations we're trying to tell them about.