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  1. Service Binding
  2. APPSVC-1169

Incident handling process

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    • AppSvc Sprint 223

      Owner: Architect:

      _<Architect is responsible for completing this section to define the
      details of the story>_

      Story (Required)

      This task is to define and document the incident handling process

      Background (Required)

      <Describes the context or background related to this story>

      Glossary

      <List of new terms and definition used in this story>

      Out of scope

      <Defines what is not included in this story>

      In Scope

      <Defines what is included in this story>

      Approach(Required)

      _<Description of the general technical path on how to achieve the goal of
      the story. Include details like json schema, class definitions>_

      Demo requirements(Required)

      _<Description of demo which would show the value of this story. Any demo
      should also be included as part of the acceptance criteria.>_

      Dependencies

      _<Describes what this story depends on. Dependent Stories and EPICs should
      be linked to the story.>_

      Edge Case

      _<Describe edge cases to consider when implementing the story and defining
      tests>_

      Acceptance Criteria

      _<Provides a required and minimum list of acceptance tests for this story.
      More is expected as the engineer implements this story>_

      Development:

      QE:
      Documentation: Yes/No (needs-docs|upstream-docs / no-doc)

      Upstream: <Inputs/Requirement details: Concept/Procedure>/ Not
      Applicable

      Downstream: <Inputs/Requirement details: Concept/Procedure>/ Not
      Applicable

      Release Notes Type: <New Feature/Enhancement/Known Issue/Bug
      fix/Breaking change/Deprecated Functionality/Technology Preview>

      INVEST Checklist

      Dependencies identified

      Blockers noted and expected delivery timelines set

      Design is implementable

      Acceptance criteria agreed upon

      Story estimated

      v

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              jchui@redhat.com Jasper Chui
              fmehta@redhat.com Feny Mehta
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                Created:
                Updated:
                Resolved: