Value Statement

The customer is experiencing an issue with the ACM uninstall after the "observability-controller" Add-on is stuck within the Progressing status on 3 different clusters. By debugging the customer environment, the team will work towards delivering a solution or fix to resolve the ongoing issue.

Customer Case: https://access.redhat.com/support/cases/03616062

Slack thread: https://redhat-internal.slack.com/archives/CUEMEHRA9/p1695392316502459

Definition of Done for Engineering Story Owner (Checklist)

• [x] Customer issue has been resolved for Installer components.

Development Complete

• The code is complete.
• Functionality is working.
• Any required downstream Docker file changes are made.

Tests Automated

• [ ] Unit/function tests have been automated and incorporated into the
  build.
• [ ] 100% automated unit/function test coverage for new or changed APIs.

Secure Design

• [ ] Security has been assessed and incorporated into your threat model.

Multidisciplinary Teams Readiness

• [ ] Create an informative documentation issue using the [Customer
  Portal_doc_issue template](
  https://github.com/stolostron/backlog/issues/new?assignees=&labels=squad%3Adoc&template=doc_issue.md&title=),
  and ensure doc acceptance criteria is met. Link the development issue to
  the doc issue.
• [ ] Provide input to the QE team, and ensure QE acceptance criteria
  (established between story owner and QE focal) are met.

Support Readiness

• [ ] The must-gather script has been updated.