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  1. Red Hat Advanced Cluster Management
  2. ACM-7054

ACM installation stuck in progressing state forever

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    • Icon: Bug Bug
    • Resolution: Done
    • Icon: Major Major
    • ACM 2.8.2
    • ACM 2.8.0
    • Server Foundation
    • None
    • False
    • None
    • False
    • -
    • No

      • ACM installation is failing on this particular platform(IBM Cloud VPC self-manged) for the customer but works on other platforms like Vmware.
      • The mch installation is stuck forever in progressing state. And we see this in the mch operator details:

      ~~~

      • kind: local-cluster
        lastTransitionTime: "2023-07-21T14:10:51Z"
        message: Registration agent stopped updating its lease.
        name: local-cluster
        reason: ManagedClusterLeaseUpdateStopped
        status: Unknown
        ~~~
      • The local-cluster continues to remain in unknown state. We even tried detaching the local-cluster profile, but the issue still persists.
      • The controller import pod logs shows this error:

      ~~~
      2023-07-21T17:59:12.477405879Z ERROR Reconciler error {"controller": "importconfig-controller", "object":

      {"name":"local-cluster"}

      , "namespace": "", "name": "local-cluster", "reconcileID": "cf923ae8-842b-4081-882e-255c2982c559", "error": "tls: failed to verify certificate: x509: certificate signed by unknown authority"}
      sigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).reconcileHandler
      /remote-source/deps/gomod/pkg/mod/sigs.k8s.io/controller-runtime@v0.14.4/pkg/internal/controller/controller.go:329
      sigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).processNextWorkItem
      /remote-source/deps/gomod/pkg/mod/sigs.k8s.io/controller-runtime@v0.14.4/pkg/internal/controller/controller.go:274
      sigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).Start.func2.2
      /remote-source/deps/gomod/pkg/mod/sigs.k8s.io/controller-runtime@v0.14.4/pkg/internal/controller/controller.go:235
      ~~~

      which is expected because the credential secret is not getting created under the local-cluster namespace.

              leyan@redhat.com Le Yang
              rhn-support-mlele Mihir Lele
              Song Lai Song Lai
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                Created:
                Updated:
                Resolved: