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Bug
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Resolution: Unresolved
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Undefined
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ACM 2.7.Z
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False
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None
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False
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AI-29
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No
Description of problem:
An glibc library error is shown when running the agent service in the SNO that it is about to be provisioned.
Version-Release number of selected component (if applicable):
OCP - 4.13.0 MCE - 2.2.3
How reproducible:
Always
Steps to Reproduce:
1. Create the provisioning files required by MCE. They can be found here:https://github.com/alosadagrande/5g-ran-deployments-on-ocp-lab/tree/lab-4.13/lab-materials/sno-deployment 2. Apply them. In my case I am using ZTP / OpenShift GitOps 3. An error is shown when the node is being registered
Actual results:
May 22 07:30:31 ocp-sno1 next_step_runne[1941]: time="22-05-2023 07:30:31" level=error msg="Failed to get NTP sources" file="ntp_synchronizer.go:170" error="chronyc exited with non-zero exit code 1: \nchronyc: /lib64/libm.so.6: version `GLIBC_2.29' not found (required by chronyc)\nchronyc: /lib64/libc.so.6: version `GLIBC_2.34' not found (required by chronyc)\n" May 22 07:30:31 ocp-sno1 next_step_runne[1941]: time="22-05-2023 07:30:31" level=error msg="Step execution failed (exit code -1): <ntp-synchronizer-30597ff6>, command: <ntp_synchronizer>, args: <[{\"ntp_source\":\"infra.5g-deployment.lab\"}]>. Output:\nstdout:\n\n\nstderr:\nchronyc exited with non-zero exit code 1: \nchronyc: /lib64/libm.so.6: version `GLIBC_2.29' not found (required by chronyc)\nchronyc: /lib64/libc.so.6: version `GLIBC_2.34' not found (required by chronyc)\n\n" file="step_processor.go:110" request_id=ba610a88-c28a-43ce-8a01-96f8895413bb May 22 07:30:31 ocp-sno1 next_step_runne[1941]: time="22-05-2023 07:30:31" level=warning msg="Sending step <ntp-synchronizer-30597ff6> reply output <> error <chronyc exited with non-zero exit code 1: \nchronyc: /lib64/libm.so.6: version `GLIBC_2.29' not found (required by chronyc)\nchronyc: /lib64/libc.so.6: version `GLIBC_2.34' not found (required by chronyc)\n> exit-code <-1>" file="step_processor.go:76" request_id=ba610a88-c28a-43ce-8a01-96f8895413bb
Expected results:
SNO is deployed
Additional info:
[root@infra ~]# oc get agent -A NAMESPACE NAME CLUSTER APPROVED ROLE STAGE sno1 aaaaaaaa-aaaa-aaaa-aaaa-aaaaaaaa0201 sno1 true master [root@infra ~]# oc get agent -A -oyaml apiVersion: v1 items: - apiVersion: agent-install.openshift.io/v1beta1 kind: Agent metadata: annotations: inventory.agent-install.openshift.io/version: "0.1" creationTimestamp: "2023-05-22T07:29:33Z" finalizers: - agent.agent-install.openshift.io/ai-deprovision generation: 2 labels: agent-install.openshift.io/bmh: sno1 agent-install.openshift.io/clusterdeployment-namespace: sno1 cluster-name: sno1 infraenvs.agent-install.openshift.io: sno1 inventory.agent-install.openshift.io/cpu-architecture: x86_64 inventory.agent-install.openshift.io/cpu-virtenabled: "true" inventory.agent-install.openshift.io/host-isvirtual: "true" inventory.agent-install.openshift.io/host-manufacturer: RedHat inventory.agent-install.openshift.io/host-productname: KVM inventory.agent-install.openshift.io/storage-hasnonrotationaldisk: "false" name: aaaaaaaa-aaaa-aaaa-aaaa-aaaaaaaa0201 namespace: sno1 resourceVersion: "5079719" uid: bee4a37b-9faf-4abd-aaf2-27379f76f48d spec: approved: true clusterDeploymentName: name: sno1 namespace: sno1 hostname: openshift-master-0 installation_disk_id: /dev/disk/by-path/pci-0000:04:00.0 role: master status: bootstrap: true conditions: - lastTransitionTime: "2023-05-22T07:29:32Z" message: The Spec has been successfully applied reason: SyncOK status: "True" type: SpecSynced - lastTransitionTime: "2023-05-22T07:29:32Z" message: The agent's connection to the installation service is unimpaired reason: AgentIsConnected status: "True" type: Connected - lastTransitionTime: "2023-05-22T07:31:41Z" message: The agent is not ready to begin the installation reason: AgentNotReady status: "False" type: RequirementsMet - lastTransitionTime: "2023-05-22T07:31:41Z" message: 'The agent''s validations are failing: While preparing the previous installation the installation disk speed measurement failed or was found to be insufficient,Host couldn''t synchronize with any NTP server' reason: ValidationsFailing status: "False" type: Validated - lastTransitionTime: "2023-05-22T07:29:32Z" message: The installation has not yet started reason: InstallationNotStarted status: "False" type: Installed - lastTransitionTime: "2023-05-22T07:29:32Z" message: The agent is bound to a cluster deployment reason: Bound status: "True" type: Bound debugInfo: eventsURL: https://assisted-service-multicluster-engine.apps.hub.5g-deployment.lab/api/assisted-install/v2/events?api_key=eyJhbGciOiJFUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbmZyYV9lbnZfaWQiOiJhODE4MDMxNy1kMjI4LTQ0OTMtYjQ2Yi02ODk0Nzk3MTE4YjAifQ.Q6XNTGfuSbQMwTgBDCuvFgSn5HsEy2sCvj_NY9dnoC47y-mhyNawFmsT9hAi7jBUAk8QI4IZncETKpQo1wigpA&host_id=aaaaaaaa-aaaa-aaaa-aaaa-aaaaaaaa0201 state: insufficient stateInfo: 'Host cannot be installed due to following failing validation(s): Host couldn''t synchronize with any NTP server ; While preparing the previous installation the installation disk speed measurement failed or was found to be insufficient' inventory: bmcAddress: 0.0.0.0 bmcV6Address: ::/0 boot: currentBootMode: uefi cpu: architecture: x86_64 clockMegahertz: 2095 count: 12 flags: - fpu - vme - de - pse - tsc - msr - pae - mce - cx8 - apic - sep - mtrr - pge - mca - cmov - pat - pse36 - clflush - mmx - fxsr - sse - sse2 - ss - syscall - nx - pdpe1gb - rdtscp - lm - constant_tsc - rep_good - nopl - xtopology - cpuid - tsc_known_freq - pni - pclmulqdq - vmx - ssse3 - fma - cx16 - pcid - sse4_1 - sse4_2 - x2apic - movbe - popcnt - tsc_deadline_timer - aes - xsave - avx - f16c - rdrand - hypervisor - lahf_lm - abm - 3dnowprefetch - cpuid_fault - invpcid_single - ssbd - ibrs - ibpb - stibp - ibrs_enhanced - tpr_shadow - vnmi - flexpriority - ept - vpid - ept_ad - fsgsbase - tsc_adjust - bmi1 - avx2 - smep - bmi2 - erms - invpcid - avx512f - avx512dq - rdseed - adx - smap - clflushopt - clwb - avx512cd - avx512bw - avx512vl - xsaveopt - xsavec - xgetbv1 - xsaves - arat - umip - pku - ospke - avx512_vnni - md_clear - arch_capabilities modelName: Intel Xeon Processor (Cascadelake) disks: - byPath: /dev/disk/by-path/pci-0000:00:1f.2-ata-1.0 driveType: ODD hctl: "0:0:0:0" id: /dev/disk/by-path/pci-0000:00:1f.2-ata-1.0 installationEligibility: notEligibleReasons: - Disk is removable - Disk is too small (disk only has 104 MB, but 100 GB are required) - Drive type is ODD, it must be one of HDD, SSD, Multipath, FC. ioPerf: {} model: QEMU_DVD-ROM name: sr0 path: /dev/sr0 serial: QM00001 sizeBytes: 103948288 smart: | SMART support is: Unavailable - device lacks SMART capability. vendor: QEMU - byPath: /dev/disk/by-path/pci-0000:04:00.0 driveType: HDD id: /dev/disk/by-path/pci-0000:04:00.0 installationEligibility: eligible: true notEligibleReasons: [] ioPerf: {} name: vda path: /dev/vda sizeBytes: 214748364800 vendor: "0x1af4" - byPath: /dev/disk/by-path/pci-0000:05:00.0 driveType: HDD id: /dev/disk/by-path/pci-0000:05:00.0 installationEligibility: eligible: true notEligibleReasons: [] ioPerf: {} name: vdb path: /dev/vdb sizeBytes: 214748364800 vendor: "0x1af4" hostname: ocp-sno1 interfaces: - flags: - up - broadcast - multicast hasCarrier: true ipV4Addresses: - 192.168.125.30/24 ipV6Addresses: [] macAddress: aa:aa:aa:aa:02:01 mtu: 1500 name: enp1s0 product: "0x0001" speedMbps: -1 vendor: "0x1af4" memory: physicalBytes: 25165824000 usableBytes: 24585785344 systemVendor: manufacturer: Red Hat productName: KVM virtual: true progress: {} role: master validationsInfo: hardware: - id: has-inventory message: Valid inventory exists for the host status: success - id: has-min-cpu-cores message: Sufficient CPU cores status: success - id: has-min-memory message: Sufficient minimum RAM status: success - id: has-min-valid-disks message: Sufficient disk capacity status: success - id: has-cpu-cores-for-role message: Sufficient CPU cores for role master status: success - id: has-memory-for-role message: Sufficient RAM for role master status: success - id: hostname-unique message: Hostname openshift-master-0 is unique in cluster status: success - id: hostname-valid message: Hostname openshift-master-0 is allowed status: success - id: sufficient-installation-disk-speed message: While preparing the previous installation the installation disk speed measurement failed or was found to be insufficient status: failure - id: compatible-with-cluster-platform message: Host is compatible with cluster platform none status: success - id: vsphere-disk-uuid-enabled message: VSphere disk.EnableUUID is enabled for this virtual machine status: success - id: compatible-agent message: Host agent compatibility checking is disabled status: success - id: no-skip-installation-disk message: No request to skip formatting of the installation disk status: success - id: no-skip-missing-disk message: All disks that have skipped formatting are present in the host inventory status: success network: - id: connected message: Host is connected status: success - id: media-connected message: Media device is connected status: success - id: machine-cidr-defined message: 'No Machine Network CIDR needed: User Managed Networking' status: success - id: belongs-to-machine-cidr message: Host belongs to all machine network CIDRs status: success - id: belongs-to-majority-group message: Host has connectivity to the majority of hosts in the cluster status: success - id: valid-platform-network-settings message: Platform KVM is allowed status: success - id: ntp-synced message: Host couldn't synchronize with any NTP server status: failure - id: time-synced-between-host-and-service message: Host clock is synchronized with service status: success - id: container-images-available message: All required container images were either pulled successfully or no attempt was made to pull them status: success - id: sufficient-network-latency-requirement-for-role message: Network latency requirement has been satisfied. status: success - id: sufficient-packet-loss-requirement-for-role message: Packet loss requirement has been satisfied. status: success - id: has-default-route message: Host has been configured with at least one default route. status: success - id: api-domain-name-resolved-correctly message: Domain name resolution for the api.sno1.5g-deployment.lab domain was successful or not required status: success - id: api-int-domain-name-resolved-correctly message: Domain name resolution for the api-int.sno1.5g-deployment.lab domain was successful or not required status: success - id: apps-domain-name-resolved-correctly message: Domain name resolution for the *.apps.sno1.5g-deployment.lab domain was successful or not required status: success - id: dns-wildcard-not-configured message: DNS wildcard check was successful status: success - id: non-overlapping-subnets message: Host subnets are not overlapping status: success operators: - id: cnv-requirements-satisfied message: cnv is disabled status: success - id: lso-requirements-satisfied message: lso is disabled status: success - id: lvm-requirements-satisfied message: lvm is disabled status: success - id: odf-requirements-satisfied message: odf is disabled status: success kind: List metadata: resourceVersion: ""