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  1. Red Hat Advanced Cluster Management
  2. ACM-5498

Observability - OCP 311 failed to forward metrics to the ACM Hub Observability

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      Description of problem: In the disconnected env, there are OCP 4 and OCP 311 managed clusters are managed by Hub. metric collector on the OCP 4 would forward metrics back to the Hub, but OCP 311 failed:

      ```

      level=warn caller=logger.go:50 ts=2023-05-16T08:02:04.465590682Z component=forwarder component=metricsclient msg="error: failed to forward request happened at time: 5.883489053s"
      level=warn caller=logger.go:50 ts=2023-05-16T08:02:10.35384366Z component=forwarder component=metricsclient msg="failed to forward request" err="Post \"https://observatorium-api-open-cluster-management-observability.apps.o4-disco2.disco.qe.red-chesterfield.com/api/metrics/v1/default/api/v1/receive\": dial tcp: lookup observatorium-api-open-cluster-management-observability.apps.o4-disco2.disco.qe.red-chesterfield.com on 10.0.29.181:53: server misbehaving"

      ```

      this issue happens in the disconnected env, I sent the all access info to smeduri1@redhat.com and dbennett@redhat.com on Slack. 

      Version-Release number of selected component (if applicable):

      How reproducible:

      Steps to Reproduce:

      1. In the disconnect Hub env, deploy MCOCR
      2. metrics collector is deployed and running on the OCP 311 managed cluster
      3. but metrics collector reports failed to forward requests.

      Actual results:

      Expected results:

      Additional info:

            cquredhat ChangLiang Qu
            cquredhat ChangLiang Qu
            ACM QE Team
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              Created:
              Updated:
              Resolved: