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  1. Red Hat Advanced Cluster Management
  2. ACM-4790

MCH stuck in updating phase (2.7.0 > 2.7.1) after cluster was upgraded to 4.12.8

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    • Resolution: Done
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    • ACM 2.7.2
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      Description of problem:

      Cluster was upgraded to OCP 4.12.8 and now MCH is stuck in phase updating

      Version-Release number of selected component (if applicable):

      2.7.0>2.7.1

      How reproducible:

      Currently in customer environment

      Steps to Reproduce:

      1. Cluster was upgraded to 4.12.8
      2.  
      3. ...

      Actual results:

      MCH went into phase "Updating"

      Expected results:

      Additional info:

      In the multiclusterhubs.yaml the following replicasets are in progressing state:

      grc-policy-propagator:
      lastTransitionTime: "2023-02-11T03:30:09Z"
      message: ReplicaSet "grc-policy-propagator-7fd767b545" is progressing.
      reason: ReplicaSetUpdated
      status: "True"
      type: Progressing
      insights-client:
      lastTransitionTime: "2022-09-13T12:23:41Z"
      message: ReplicaSet "insights-client-6bc4d5f6f5" is progressing.
      reason: ReplicaSetUpdated
      status: "True"
      type: Progressing
      multicluster-engine-sub:
      lastTransitionTime: "2023-03-09T11:49:30Z"
      message: 'Upgrade pending. Installed CSV: multicluster-engine.v2.2.1. Pending
      CSV: multicluster-engine.v2.2.0'
      reason: UpgradePending
      status: "True"
      type: Available
      ...
      search-api:
      lastTransitionTime: "2023-02-11T03:30:31Z"
      message: ReplicaSet "search-api-67b7f664dd" is progressing.
      reason: ReplicaSetUpdated
      status: "True"
      type: Progressing
      search-collector:
      lastTransitionTime: "2023-02-11T03:30:31Z"
      message: ReplicaSet "search-collector-96f9f99d9" is progressing.
      reason: ReplicaSetUpdated
      status: "True"
      type: Progressing
      search-indexer:
      lastTransitionTime: "2023-02-11T03:30:31Z"
      message: ReplicaSet "search-indexer-65fdf5867f" is progressing.
      ...
      conditions:

      • lastTransitionTime: "2023-02-01T11:54:22Z"
        lastUpdateTime: "2023-02-11T03:31:14Z"
        message: Created new resource
        reason: NewResourceCreated
        status: "True"
        type: Progressing
      • lastTransitionTime: "2023-02-28T18:27:08Z"
        lastUpdateTime: "2023-02-28T18:27:08Z"
        message: Not all hub components ready.
        reason: ComponentsUnavailable
        status: "False"
        type: Complete
        currentVersion: 2.7.0
        desiredVersion: 2.7.1
        phase: Updating

            jagray@redhat.com Jakob Gray
            rhn-support-rspagnol Ryan Spagnola
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              Created:
              Updated:
              Resolved: