What we have:

the documentation for observability doesn't cover in the prerequisites that load balancers aren't supported :

• 2.5 : https://access.redhat.com/documentation/en-us/red_hat_advanced_cluster_management_for_kubernetes/2.5/html-single/observability/index#prerequisites-observability
• 2.6 : https://access.redhat.com/documentation/en-us/red_hat_advanced_cluster_management_for_kubernetes/2.6/html-single/observability/index#prerequisites-observability
• 2.7 : https://access.redhat.com/documentation/en-us/red_hat_advanced_cluster_management_for_kubernetes/2.7/html-single/observability/index#prerequisites-observability

Changes required

For all supported version we need to cover that direct connectivity to the ACM hub is required and that for observability proxies or reverse proxies are not supported. This needs to be added to the prerequisites. Right now only the ACM installation documentation kind of covers that reverse proxies aka load balancers shouldn't be used, this should be repeated here.

• all versions of the observability documentation (2.5 2.6 2.7) in the prerequisites as linked above need a fix
• a requirement needs to be amended regarding networking and load balancers & proxies (they aren't supported)
• you can see an example of what is expected regarding networking requirements in the installation documentation for each version (e.g. https://access.redhat.com/documentation/en-us/red_hat_advanced_cluster_management_for_kubernetes/2.5/html-single/install/index#network-configuration-managed), the minimum would be to indicate that direct network access is required and proxies & load balancers aren't supported.