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  1. Red Hat Advanced Cluster Management
  2. ACM-30284

MCE fails to install due to missing assisted-service-9-rhel9 image

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    • Icon: Bug Bug
    • Resolution: Done
    • Icon: Blocker Blocker
    • MCE 2.11.0
    • MCE 2.11.0
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      Description of problem:

      When trying to install the latest MCE 2.11 build, the infrastructure-operator pod fails to start with this error. Because of this, MCE never installs, meaning the installation of ACM and MCE is blocked.

      Failed to pull image "registry.redhat.io/multicluster-engine/assisted-service-9-rhel9@sha256:f548612c052ea96544904ce020e351cc701ac96cbe2d79d599c3010c4778bf88": unable to pull image or OCI artifact: pull image err: initializing source docker://registry.redhat.io/multicluster-engine/assisted-service-9-rhel9@sha256:f548612c052ea96544904ce020e351cc701ac96cbe2d79d599c3010c4778bf88: (Mirrors also failed: [quay.io:443/acm-d/assisted-service-9-rhel9@sha256:f548612c052ea96544904ce020e351cc701ac96cbe2d79d599c3010c4778bf88: reading manifest sha256:f548612c052ea96544904ce020e351cc701ac96cbe2d79d599c3010c4778bf88 in quay.io:443/acm-d/assisted-service-9-rhel9: manifest unknown] [brew.registry.redhat.io/rh-osbs/multicluster-engine/assisted-service-9-rhel9@sha256:f548612c052ea96544904ce020e351cc701ac96cbe2d79d599c3010c4778bf88: reading manifest sha256:f548612c052ea96544904ce020e351cc701ac96cbe2d79d599c3010c4778bf88 in brew.registry.redhat.io/rh-osbs/multicluster-engine/assisted-service-9-rhel9: name unknown: Digest not found]): registry.redhat.io/multicluster-engine/assisted-service-9-rhel9@sha256:f548612c052ea96544904ce020e351cc701ac96cbe2d79d599c3010c4778bf88: reading manifest sha256:f548612c052ea96544904ce020e351cc701ac96cbe2d79d599c3010c4778bf88 in registry.redhat.io/multicluster-engine/assisted-service-9-rhel9: manifest unknown; artifact err: get manifest: build image source: (Mirrors also failed: [quay.io:443/acm-d/assisted-service-9-rhel9@sha256:f548612c052ea96544904ce020e351cc701ac96cbe2d79d599c3010c4778bf88: reading manifest sha256:f548612c052ea96544904ce020e351cc701ac96cbe2d79d599c3010c4778bf88 in quay.io:443/acm-d/assisted-service-9-rhel9: manifest unknown] [brew.registry.redhat.io/rh-osbs/multicluster-engine/assisted-service-9-rhel9@sha256:f548612c052ea96544904ce020e351cc701ac96cbe2d79d599c3010c4778bf88: reading manifest sha256:f548612c052ea96544904ce020e351cc701ac96cbe2d79d599c3010c4778bf88 in brew.registry.redhat.io/rh-osbs/multicluster-engine/assisted-service-9-rhel9: name unknown: Digest not found]): registry.redhat.io/multicluster-engine/assisted-service-9-rhel9@sha256:f548612c052ea96544904ce020e351cc701ac96cbe2d79d599c3010c4778bf88: reading manifest sha256:f548612c052ea96544904ce020e351cc701ac96cbe2d79d599c3010c4778bf88 in registry.redhat.io/multicluster-engine/assisted-service-9-rhel9: manifest unknown

      Version-Release number of selected component (if applicable):

      "acm_image": "quay.io:443/acm-d/acm-dev-catalog:2.16.0-DOWNSTREAM-2026-02-23-05-30-41",
"mce_image": "quay.io:443/acm-d/mce-dev-catalog:2.11.0-DOWNSTREAM-2026-02-20-23-41-30",

      How reproducible:

      Always

      Steps to Reproduce:

      1. Install build above

      Actual results:

      Described above

      Expected results:

      Build should install

              dbennett@redhat.com Disaiah Bennett
              rh-ee-msmigiel Matthew Smigielski
              Matthew Smigielski Matthew Smigielski
              ACM QE Team
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                Created:
                Updated:
                Resolved: