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Bug
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Resolution: Done
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Undefined
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None
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ACM 2.16.0
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None
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False
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False
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Critical
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None
Description of problem:
The deployment of IBI Cluster 4.22 ACM 2.16 fails ,
when the ztp-done label on the helix82 ManagedCluster reaches timeout due to to managedcluster stay stuck in unkonwn state ,
deployment log:
TASK [deploy-gitops-du : Wait for helix82 ManagedCluster ztp-done label] ******* FAILED - RETRYING: ... (45 retries) fatal: [registry.kni-qe-81.telcoqe.eng.rdu2.dc.redhat.com]: FAILED! => {"attempts": 45, "cmd": "oc get ManagedCluster helix82 -o json | jq -r '.metadata.labels[\"ztp-done\"]'\n", "stdout": "null", "stdout_lines": ["null"], "rc": 0, ...}
from the hub :
[kni@registry.kni-qe-81 temp-2]$ oc get no NAME STATUS ROLES AGE VERSION openshift-master-0.kni-qe-81.telcoqe.eng.rdu2.dc.redhat.com Ready control-plane,master,worker 5d21h v1.34.2 openshift-master-1.kni-qe-81.telcoqe.eng.rdu2.dc.redhat.com Ready control-plane,master,worker 5d21h v1.34.2 openshift-master-2.kni-qe-81.telcoqe.eng.rdu2.dc.redhat.com Ready control-plane,master,worker 5d21h v1.34.2 [kni@registry.kni-qe-81 temp-2]$ oc get bmh -A NAMESPACE NAME STATE CONSUMER ONLINE ERROR AGE helix82 helix82.telcoqe.eng.rdu2.dc.redhat.com externally provisioned true 16h openshift-machine-api openshift-master-0 provisioned kni-qe-81-hvkch-master-0 true 5d21h openshift-machine-api openshift-master-1 provisioned kni-qe-81-hvkch-master-1 true 5d21h openshift-machine-api openshift-master-2 provisioned kni-qe-81-hvkch-master-2 true 5d21h (failed reverse-i-search)`maange': ls must-gather.local.*/cluster-scoped-resources/operator.open-cluster-^Cnagement.io/ [kni@registry.kni-qe-81 temp-2]$ oc get managedcluster -A NAME HUB ACCEPTED MANAGED CLUSTER URLS JOINED AVAILABLE AGE helix82 true Unknown 16h local-cluster true https://api.kni-qe-81.telcoqe.eng.rdu2.dc.redhat.com:6443 True True 5d20h [kni@registry.kni-qe-81 temp-2]$ oc get clusterdeployment -A NAMESPACE NAME INFRAID PLATFORM REGION VERSION CLUSTERTYPE PROVISIONSTATUS POWERSTATE AGE helix82 helix82 helix82-ncvrv none-platform 4.22.0-0.nightly-2026-02-08-124411 Provisioned Running 16h
from the spoke journalctl,
Spoke first-boot failed during network apply :
Feb 17 19:36:53 localhost.localdomain lca-cli[3350]: level=error msg="failed to configure networking, err: failed to apply static network: failed to apply nmstate config ... err: failed to run \"nmstatectl\" in host namespace with args [apply /opt/openshift/nmstate.yaml]: ...
NmstateError: Bug: DbusConnectionError: org.freedesktop.DBus.Error.ServiceUnknown: The name is not activatable
: exit status 1"
SNO config script failed :
Feb 17 19:36:53 localhost.localdomain lca-cli[3350]: level=fatal msg="Post pivot operation failed"
Feb 17 19:36:53 localhost.localdomain systemd[1]: installation-configuration.service: Main process exited, code=exited, status=1/FAILURE
Feb 17 19:36:53 localhost.localdomain systemd[1]: Failed to start Image base SNO configuration script.
Version-Release number of selected component (if applicable):
ACM 2.16.0-237
OCP 4.22.0-ec.2
MCE 2.11.0-268
How reproducible:
3 times in row
Steps to Reproduce:
- hub deployed with ocp 4.22 and acm 2.16
- start the IBI ci ,
- fails during the step of "Deploy SNO using IBI 4.22 with operators from brew"
Actual results:
deployment complete
Expected results:
deployment reach timeout while waiting for the ztp-done label .
