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  1. Red Hat Advanced Cluster Management
  2. ACM-2921

Need better documentation on the possible ACM Restore status and how to debug

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      We need to document why the ACM Restore status can be PartiallyFailed and how to debug if this happens

       

      We had a few slack discussions related to this question : 

      • Resources seems to be restored properly but why is the ACM Restore resource in FinishedWithErrors status ?

      We need to add this as a some sort of Common Questions to the backup doc

      So we need a new section (probably ) to deal with the backup common questions

       

      Then add this 

       

      • Resources seems to be restored properly but why is the ACM Restore resource in FinishedWithErrors status ?
        • Velero restore shows a PartiallyFailed status if the backup was empty (not an actual issue)
        • ACM Restore resource shows a cumulative status for all velero restore resource. If one is PartiallyFailed and the rest are Completed, the cumulative status is PartiallyFailed (ACM Restore flags any possible issues with the restore)
        • To debug the ACM restore status, check all velero restore resources status and look for the one with a PartiallyFailed status, then view the logs
      • How do I view backup or restore logs ?
      • How do I view a backup content ?
        • you can get the log from the object storage directly or download it from the oadp operator, using the DowloandRequest CR

              rh-ee-ofischer Oliver Fischer
              vbirsan@redhat.com Valentina Birsan
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