*Value Statement*

As a Global Hub developer, I need to upgrade Grafana from version 11 to version 12 so that our component aligns with the Observability component and we can avoid duplicated CVE fix efforts.

This ensures consistency across ACM components and reduces maintenance overhead by leveraging shared security patches.

*Definition of Done for Engineering Story Owner (Checklist)*

• Grafana upgraded from version 11 to version 12
• Global Hub Grafana deployment verified compatible with Observability component
• All existing Grafana dashboards and configurations continue to function correctly
• CVE tracking aligned with Observability component's Grafana version

*Development Complete*

• [ ] The code is complete.
• [ ] Functionality is working.
• [ ] Any required downstream Docker file changes are made.

*Tests Automated*

• [ ] Unit/function tests have been automated and incorporated into the build.
• [ ] 100% automated unit/function test coverage for new or changed APIs.

*Secure Design*

• [ ] Security has been assessed and incorporated into your threat model.
• [ ] Grafana version 12 security updates reviewed and applied
• [ ] CVE alignment with Observability component verified

*Multidisciplinary Teams Readiness*

• [ ] Create an informative documentation issue using the Customer Portal Doc template that you can access from [The Playbook](https://docs.google.com/document/d/1YTqpZRH54Bnn4WJ2nZmjaCoiRtqmrc2w6DdQxe_yLZ8/edit#heading=h.9fvyr2rdriby), and ensure doc acceptance criteria is met.

Call out this sentence as it's own action:

• [ ] Link the development issue to the doc issue.

*Support Readiness*

• [ ] The must-gather script has been updated.

*Additional Context*

Related Issue: ACM-21578
This upgrade aligns Global Hub with the Observability component's Grafana version, reducing duplicated CVE fix efforts across components.