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Task
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Resolution: Unresolved
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Critical
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None
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None
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Incidents & Support
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Not Selected
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1
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OSDFM keeps encountering Service Cluster creation issues at the ACM addon installation step in the Prod environment (us-west-2). Mehmet Pekpergel and I have attempted the creation three times since yesterday, and all attempts consistently fail with the same UnreadyCSV error:
ocm get /api/clusters_mgmt/v1/clusters/2mllk3llesphdr1j9adsq8pt79h4q1lj/addons{
"items": [
{
"addon": {
"href":"/api/addons_mgmt/v1/addons/advanced-cluster-management",
"id":"advanced-cluster-management",
"kind":"Addon"
},
"addon_version": {
"href":"/api/addons_mgmt/v1/addons/advanced-cluster-management/versions/3.13.4-18",
"id":"3.13.4-18",
"kind":"AddonVersion"
},
"billing": {
"billing_model":"standard"
},
"creation_timestamp":"2025-11-19T12:14:19.5282Z",
"csv_name":"",
"desired_version":"3.13.4-18",
"href":"/api/addons_mgmt/v1/clusters/2mllk3llesphdr1j9adsq8pt79h4q1lj/addons/advanced-cluster-management",
"id":"advanced-cluster-management",
"kind":"AddonInstallation",
"operator_version":"",
"organization_id":"294LuIFKC3CgMDiYA1t5X1gQPJq",
"state":"failed",
"state_description":"UnreadyCSV",
"updated_timestamp":"2025-11-19T12:39:27.18337Z"
},
{
"addon": {
"href":"/api/addons_mgmt/v1/addons/cert-manager-operator",
"id":"cert-manager-operator",
"kind":"Addon"
},
"addon_version": {
"href":"/api/addons_mgmt/v1/addons/cert-manager-operator/versions/1.14.0-4",
"id":"1.14.0-4",
"kind":"AddonVersion"
},
"billing": {
"billing_model":"standard"
},
"creation_timestamp":"2025-11-19T12:22:19.032895Z",
"csv_name":"",
"desired_version":"1.14.0-4",
"href":"/api/addons_mgmt/v1/clusters/2mllk3llesphdr1j9adsq8pt79h4q1lj/addons/cert-manager-operator",
"id":"cert-manager-operator",
"kind":"AddonInstallation",
"operator_version":"",
"organization_id":"294LuIFKC3CgMDiYA1t5X1gQPJq",
"state":"ready",
"state_description":"FullyReconciled",
"updated_timestamp":"2025-11-19T12:27:11.693495Z"
}
],
"kind":"AddOnInstallationList",
"page":1,
"size":2,
"total":2
}
{
"href":"/api/addons_mgmt/v1/addons/advanced-cluster-management",
"id":"advanced-cluster-management",
"kind":"Addon"
},
"addon_version": {
"href":"/api/addons_mgmt/v1/addons/advanced-cluster-management/versions/3.13.4-18",
"id":"3.13.4-18",
"kind":"AddonVersion"
},
"billing": {
"billing_model":"standard"
},
"creation_timestamp":"2025-11-19T05:02:50.441448Z",
"csv_name":"",
"desired_version":"3.13.4-18",
"href":"/api/addons_mgmt/v1/clusters/2mlfcdbou29u52vojru899s9dm41k3le/addons/advanced-cluster-management",
"id":"advanced-cluster-management",
"kind":"AddonInstallation",
"operator_version":"",
"organization_id":"294LuIFKC3CgMDiYA1t5X1gQPJq",
"state":"failed",
"state_description":"UnreadyCSV",
"updated_timestamp":"2025-11-19T05:18:53.320697Z"
},
