Uploaded image for project: 'Red Hat Advanced Cluster Management'
  1. Red Hat Advanced Cluster Management
  2. ACM-23801

IBBF/IBR Managedcluster status is "unknown" after successful server replacement

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Undefined Undefined
    • None
    • ACM 2.14.0
    • SiteConfig Operator
    • None
    • False
    • Hide

      None

      Show
      None
    • False
    • Hide

      1. Hub running latest OCP 4.20, ACM 2.14, and MCE 2.9

      2. Spoke running latest OCP 4.20. In this case installed using IBI. I have not tested with a spoke installed with Assisted Installer workflow.

      3. Initiate IBBF/IBR

      4. Server is replaced. Observe managedcluster status

      Show
      1. Hub running latest OCP 4.20, ACM 2.14, and MCE 2.9 2. Spoke running latest OCP 4.20. In this case installed using IBI. I have not tested with a spoke installed with Assisted Installer workflow. 3. Initiate IBBF/IBR 4. Server is replaced. Observe managedcluster status
    • Critical
    • None

      Description of problem:

      After an IBR/IBBF reinstall is completed successfully, the managedcluster's status remains "unknown" from the hub cluster. 

      Version-Release number of selected component (if applicable):

      ACM 2.14

      How reproducible:

      Always

      Steps to Reproduce:

      1. Hub running latest OCP 4.20, ACM 2.14, and MCE 2.9

      2. Spoke running latest OCP 4.20. In this case installed using IBI. I have not tested with a spoke installed with Assisted Installer workflow.

      3. Initiate IBBF/IBR

      4. Server is replaced. Observe managedcluster status

      Actual results:

      $ oc get managedcluster helix82 -ojson |jq -r .status.conditions
      [
       

      {     "lastTransitionTime": "2025-09-01T03:12:01Z",     "message": "Import succeeded",     "reason": "ManagedClusterImported",     "status": "True",     "type": "ManagedClusterImportSucceeded"   }

      ,
       

      {     "lastTransitionTime": "2025-09-01T03:01:36Z",     "message": "Accepted by hub cluster admin",     "reason": "HubClusterAdminAccepted",     "status": "True",     "type": "HubAcceptedManagedCluster"   }

      ,
       

      {     "lastTransitionTime": "2025-09-01T05:26:36Z",     "message": "Registration agent stopped updating its lease.",     "reason": "ManagedClusterLeaseUpdateStopped",     "status": "Unknown",     "type": "ManagedClusterConditionAvailable"   }

      ,
       

      {     "lastTransitionTime": "2025-09-01T03:11:58Z",     "message": "Managed cluster joined",     "reason": "ManagedClusterJoined",     "status": "True",     "type": "ManagedClusterJoined"   }

      ,
       

      {     "lastTransitionTime": "2025-09-01T03:11:58Z",     "message": "The clock of the managed cluster is synced with the hub.",     "reason": "ManagedClusterClockSynced",     "status": "True",     "type": "ManagedClusterConditionClockSynced"   }

      ]

      Expected results:

      managedcluster is "available" after the server is replaced using IBBF/IBR

      Additional info:

              sakhoury@redhat.com Sharat Akhoury
              josclark@redhat.com Joshua Clark
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated: