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  1. Red Hat Advanced Cluster Management
  2. ACM-22750

Retrospective shortened to 20 mins

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      Agile Retrospective Framework

      An Agile retrospective is a meeting held at the end of an iteration (sprint) to reflect on the past iteration and identify ways to improve. Its primary goal is to create a safe space for the team to openly discuss what went well, what could be improved, and what changes to implement in the next iteration.

      Key Principles:

      • Safety and Trust: Everyone feels comfortable sharing their thoughts without fear of blame.
      • Focus on Improvement: The goal is to learn and adapt, not to assign blame.
      • Action-Oriented: The retrospective should result in concrete, actionable items.
      • Time-boxed: Keep it concise and efficient.
      • Facilitated: A facilitator helps guide the discussion and ensures everyone participates.

      Typical Agenda (60-90 minutes, adjustable):

      1. Set the Stage (5-10 minutes)
        • Welcome and Thanks: Thank everyone for their participation.
        • Purpose and Norms: Briefly remind the team of the retrospective's purpose (continuous improvement) and establish ground rules (e.g., "What's said here, stays here," "Focus on facts, not blame," "Listen to understand").
        • Icebreaker (Optional but Recommended): A quick activity to warm up the team and get everyone comfortable speaking. Examples:
          • "One Word Check-in": Each person says one word to describe the past sprint.
          • "Rose, Bud, Thorn": Share a "rose" (something good), a "bud" (something promising), and a "thorn" (something challenging) from the sprint.
            **
            2. Gather Data (15-25 minutes)
        • Objective: Recollect events and facts from the past sprint.
        • Methods:
          • "What Went Well?" / "Keep Doing": Ask team members to write down or share what they felt went successfully.
          • "What Could Be Improved?" / "Stop Doing" / "Do Differently": Ask team members to identify areas for improvement, challenges, or obstacles.
          • "Start Doing": What new practices or changes should the team consider implementing?
          • Specific Prompts (choose 1-2):
            • "On a scale of 1-10, how well did we meet our sprint goal?"
            • "What surprised you about this sprint?"
            • "What made you feel proud during this sprint?"
            • "What caused the most friction or frustration?"
        • Techniques:
          • Individual Brainstorming (Silent Writing): Give everyone sticky notes and a few minutes to write down their thoughts on each category. This ensures everyone has a chance to contribute before group discussion.
          • Group Sharing: After silent writing, go around the room and have each person share their points. Group similar ideas.
      1. Generate Insights (20-30 minutes)
        • Objective: Understand why things happened and identify patterns.
        • Methods:
          • Dot Voting: If there are many ideas, have the team vote on the most important or impactful items to discuss further. Give each person a few "dots" (stickers or marks) to place on the sticky notes they want to prioritize.
          • "Five Whys": For a significant problem, ask "why" repeatedly (typically five times) to get to the root cause.
          • Group Discussion: Facilitate a discussion around the prioritized items. Encourage open dialogue, active listening, and different perspectives.
          • Identify Themes: Look for recurring themes or patterns in the "what could be improved" section.

      2. Decide What to Do (15-20 minutes)

        • Objective: Formulate concrete, actionable improvements.
        • Methods:
          • Brainstorm Solutions: For each prioritized issue, brainstorm potential solutions as a group.
          • SMART Goals: Ensure proposed actions are:
            • Specific: Clearly defined.
            • Measurable: Can you track progress?
            • Achievable: Realistic for the team.
            • Relevant: Aligns with team goals.
            • Time-bound: Has a deadline or a clear "when."
          • Assign Owners: Each action item should have a clear owner responsible for its implementation.
          • Limit Actions: Focus on 1-3 key action items per retrospective. Overloading the team with too many changes can lead to failure.
      1. Close the Retrospective (5 minutes)
        • Recap Action Items: Review the agreed-upon action items, their owners, and timelines.
        • Feedback on the Retrospective: Ask the team for quick feedback on the retrospective itself (e.g., "What went well with this retrospective?", "What could be improved for next time?"). This helps you refine your facilitation skills.
        • Thank You: Thank everyone for their honesty and participation.

      Facilitator's Role:

      The facilitator is crucial for a successful retrospective. Their responsibilities include:

      • Setting the Tone: Create a safe, positive, and productive environment.
      • Guiding the Discussion: Keep the conversation on track and ensure everyone has a chance to speak.
      • Time Management: Keep the meeting within the allocated time.
      • Neutrality: Do not take sides or offer personal opinions on the issues being discussed.
      • Encouraging Participation: Draw out quiet team members and manage dominant personalities.
      • Capturing Information: Document ideas, insights, and action items clearly.
      • Conflict Resolution: Mediate disagreements respectfully.

      Tools and Materials:

      • Physical:
        • Whiteboard or flip chart
        • Sticky notes (various colors)
        • Markers
        • Dot stickers (for voting)
      • Virtual (for remote teams):
        • Online collaboration tools (e.g., Miro, Mural, Jamboard, Trello)
        • Video conferencing software (Zoom, Google Meet, Microsoft Teams)

      Tips for a Successful Retrospective:

      • Vary the Format: Don't use the same exact format every time. Experiment with different retrospective exercises to keep the team engaged (e.g., "Sailboat," "Starfish," "Lean Coffee").
      • Follow Up on Actions: Ensure action items from previous retrospectives are reviewed at the start of the current one. This demonstrates that the team's feedback is valued and acted upon.
      • Be Prepared: Have your agenda, tools, and exercises ready before the meeting.
      • Embrace Silence: Sometimes, silence allows people to think and formulate their thoughts. Don't be afraid of it.
      • Celebrate Successes: Acknowledge what went well to reinforce positive behaviors and boost team morale.
      • Focus on the Process, Not People: Frame discussions around processes, tools, or communication, rather than individual blame.
      • Keep it Short and Sweet: Avoid overly long retrospectives, especially if the team is new to them.

      By following this framework, you can build and conduct effective Agile retrospectives that genuinely help your team improve and grow.

              bswope@redhat.com Brandi Swope
              bswope@redhat.com Brandi Swope
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