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  1. Red Hat Advanced Cluster Management
  2. ACM-15844

Fleet overview - Insights features are not working

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    • Icon: Bug Bug
    • Resolution: Unresolved
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    • ACM 2.12.0
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      Description of problem:

      I do not see any cluster health recommendations or cluster update risks

      Version-Release number of selected component (if applicable):

      2.12.0

      How reproducible:

      It has been like this for a while, even with 2.11.z

      Steps to Reproduce:

      1. Open the fleet view
      2.  
      3. ...

      Actual results:

      Expected results:

      When I go into the OpenShift Cluster Manager (HCC console.rh) I can see that some of my clusters have recommendations.

      Additional info:

      I1121 14:49:58.012942 1 reportretriever.go:110] Refreshing CRC credentials
      962I1121 14:49:58.041362 1 reportretriever.go:363] Starting to get cluster report for {8be818f2-078d-4565-a237-8312c8f8b595 local-cluster}
      963I1121 14:49:58.041401 1 reportretriever.go:186] Retrieve CCX Report for cluster local-cluster
      964I1121 14:49:58.041407 1 reportretriever.go:227] Creating Request for cluster local-cluster (8be818f2-078d-4565-a237-8312c8f8b595) using Insights URL https://console.redhat.com/api/insights-results-aggregator/v1/clusters/reports
      965I1121 14:49:58.157620 1 reportprocessor.go:474] Successfully updated Insights for cluster local-cluster (8be818f2-078d-4565-a237-8312c8f8b595)
      966I1121 14:49:59.041644 1 reportretriever.go:363] Starting to get cluster report for {5a89bd3d-394f-48bd-9f38-3b4d1d3e0753 aks-central}
      967I1121 14:49:59.041689 1 reportretriever.go:178] Retrieve Report for cluster aks-central
      968I1121 14:49:59.068558 1 reportprocessor.go:474] Successfully updated Insights for cluster aks-central (5a89bd3d-394f-48bd-9f38-3b4d1d3e0753)
      969I1121 14:50:00.042314 1 reportretriever.go:363] Starting to get cluster report for {86429c2c-3b47-4ea8-b43f-d699c5c0f3ce aro-central}
      970I1121 14:50:00.042356 1 reportretriever.go:178] Retrieve Report for cluster aro-central
      971I1121 14:50:00.100234 1 reportprocessor.go:474] Successfully updated Insights for cluster aro-central (86429c2c-3b47-4ea8-b43f-d699c5c0f3ce)
      972I1121 14:50:01.042937 1 reportretriever.go:363] Starting to get cluster report for {abe81dcc-2e44-45be-88c7-25ad3c0e0122 boston}
      973I1121 14:50:01.042997 1 reportretriever.go:186] Retrieve CCX Report for cluster boston
      974I1121 14:50:01.043002 1 reportretriever.go:227] Creating Request for cluster boston (abe81dcc-2e44-45be-88c7-25ad3c0e0122) using Insights URL https://console.redhat.com/api/insights-results-aggregator/v1/clusters/reports
      975I1121 14:50:01.109003 1 reportprocessor.go:474] Successfully updated Insights for cluster boston (abe81dcc-2e44-45be-88c7-25ad3c0e0122)
      976I1121 14:50:02.043688 1 reportretriever.go:363] Starting to get cluster report for {65aced61-4f9a-4504-bda0-aa0b835ba368 eks-west}
      977I1121 14:50:02.043725 1 reportretriever.go:178] Retrieve Report for cluster eks-west
      978I1121 14:50:02.067791 1 reportprocessor.go:474] Successfully updated Insights for cluster eks-west (65aced61-4f9a-4504-bda0-aa0b835ba368)
      979I1121 14:50:03.043829 1 reportretriever.go:363] Starting to get cluster report for {71d3b7da-543a-45ac-9c6f-7e45ff45285a gke-central}
      980I1121 14:50:03.043871 1 reportretriever.go:178] Retrieve Report for cluster gke-central
      981I1121 14:50:03.051874 1 reportprocessor.go:152] Cluster gke-central (71d3b7da-543a-45ac-9c6f-7e45ff45285a) is healthy. Skipping PolicyReport creation for this cluster as there are no violations to process.
      982I1121 14:50:04.044544 1 reportretriever.go:363] Starting to get cluster report for {92cc0568-b887-4bdd-bed9-1816629cb500 iks-eu-de}
      983I1121 14:50:04.044590 1 reportretriever.go:178] Retrieve Report for cluster iks-eu-de
      984I1121 14:50:04.142275 1 reportprocessor.go:474] Successfully updated Insights for cluster iks-eu-de (92cc0568-b887-4bdd-bed9-1816629cb500)
      985I1121 14:50:05.045610 1 reportretriever.go:363] Starting to get cluster report for {8b14f4b2-9feb-40c3-862d-c501bc4c2337 k3s-west}
      986I1121 14:50:05.045661 1 reportretriever.go:178] Retrieve Report for cluster k3s-west
      987I1121 14:50:05.072170 1 reportprocessor.go:474] Successfully updated Insights for cluster k3s-west (8b14f4b2-9feb-40c3-862d-c501bc4c2337)
      988I1121 14:50:06.045962 1 reportretriever.go:363] Starting to get cluster report for {6c04e296-6885-41fd-9b5a-262249e13007 microshift-coe-lab-muc-stormshift}
      989I1121 14:50:06.046002 1 reportretriever.go:178] Retrieve Report for cluster microshift-coe-lab-muc-stormshift
      990I1121 14:50:06.061641 1 reportprocessor.go:152] Cluster microshift-coe-lab-muc-stormshift (6c04e296-6885-41fd-9b5a-262249e13007) is healthy. Skipping PolicyReport creation for this cluster as there are no violations to process.
      991

              zlayne@redhat.com Zackery Layne
              sberens@redhat.com Scott Berens
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                Created:
                Updated: