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  1. Red Hat Advanced Cluster Management
  2. ACM-15419

Upgrading from ACM 2.11 to ACM 2.12 on non-amd64 systems causes alertmanger to crashloop

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    • Icon: Bug Bug
    • Resolution: Done
    • Icon: Major Major
    • ACM 2.12.1
    • ACM 2.12.0
    • Observability
    • None
    • 1
    • False
    • None
    • False
    • Observability Sprint 33, Observability Sprint 34
    • Important
    • None

      Description of problem:

      When upgrading ACM from 2.11 to ACM 2.12 on a non-amd64 system (such as arm64), alertmanager crashloops and the upgrade is not fully completed.

      Version-Release number of selected component (if applicable):

      ACM 2.12.0

      How reproducible:

      • Always

      Steps to Reproduce:

      1. Install ACM 2.11 on a non amd64 OpenShift system
      2. Setup the observability stack
      3. Upgrade ACM to version 2.12.0

      Actual results:

      • observability-alertmanager-2 container: alertmanager-proxy is crashlooping. It is using image: `quay.io/stolostron/origin-oauth-proxy:4.5` which is a amd64 image only
      • The other alertmanager pods do not update to the correct 2.12 proxy image

        Expected results:

      • Alertmanager is correctly updated and not crashlooping

        Additional info:

      Workaound:

      oc scale statefulset observability-alertmanager -n open-cluster-management-observability --replicas=2
      

      note: set replicas to n-1 if number of replicas for the statefulset has been changed from the default (default: 3)

              rh-ee-jachanse Jacob Baungard Hansen
              rh-ee-jachanse Jacob Baungard Hansen
              Xiang Yin Xiang Yin
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                Created:
                Updated:
                Resolved: